APPRAISAL

Question 1

What is appraisal

Answer 1

Staff have a regular meeting with manager (every 6 months or annually) where performance is analysed against performance targets
Training needs are discussed and career prospects

Question 2

What do supporters of appraisal say

Answer 2

1 it motivates staff
2 improves performance
3 allows setting of achievable targets
4 identifies potential
5 enables bonuses to be earned

Question 3

What do critics of appraisal say

Answer 3

1 can cause tension in the workplace
2 puts workers unde pressure to eep improving
3 gives managers to much power

Question 4

What does the success of appraisal depend on

Answer 4

1 acting on staff problems that ar highlighted
2 based on a clear criteria for appraisal
3 managers must be trained to solve problems that can arise as a result of poor performance
Employees full participating and talking about their failings and adopting new methods

Question 5

What is self and peer assessment

Answer 5

In self assessment The employee
1 critically reflects on their own performance
2 recording their progress
Suggesting targets for the future

In peer assessment an employee of a similar level comments on the performance of their co worker and suggests improvements

Question 6

What is the benefit of self assessment

Answer 6

Encourages self refletion

Question 7

What are the benefits of peer assessment

Answer 7

1 employees learn from each other
It is less critical than appraisal by managers
Workers naturally compare their work

Question 8

What is 360 degree appraisal

Answer 8

The staff member gets feedback from people whose views are helpful and relevant - can be anonymous.