PROMOTION Flashcards

1
Q

What is promotion

A

Attempt using various media to draw attention to a product and gain or retain customers

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2
Q

what does promotion allow the consumer to do

A

to find out about products
2 make educated choices about goods we consume
3 encourages waste of resources
4 punches up prices
5 Encourages greed and envy

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3
Q

What are the objectives of promotion

A

1 to provide potential customers with information about products so consumers know benefits of using product and where to access products
2 to increase sale and market share by targeting new and existing customers
3 to give the product an image or establish a brand identity
4 to establish a corporate image
5 to enable long term business planning to take place

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4
Q

What are the phases a consumer moves through before buying a product

A

1 being unaware of the products existence
2 aware of the products existence
3 understanding benefits of the product
4 establishing a commitment to the product
5 purchasing the product

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5
Q

Two categories of promotion

A

1 above the line
2 below the line

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6
Q

Describe above the line promotion

A

1 advertising
2 used to reach a mass audience
3 different to promotion
4 carried out through various independent media eg tv magazines newspapers internet

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7
Q

What does the choice of media used for advertising depend on

A

1 target market
2 whether objective is to convey information or another type of message
3 cost
4 the reach of the media
5 the product itself

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8
Q

Describe below the line promotion

A

1 alternative promotional strategies to support above the line promotion
2 it targets consumers directly
3 only used for short periods

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9
Q

Give examples of below the line promotions

A

1 personal selling
2 packaging
3 sales promotions
4direct mailing
5 exhibitions and trade fairs
6 public relations

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10
Q

List the factors which impacting of which promotional strategy is used

A

1 product differentiation - make the product stand out
2 marketing budget available -
3 stage in the product life cycle - early stage of life cycle may adopt an informative approach when more mature a more persuasive approach
4 cultural sensitivity - if being launched in a new international market
5 the target market - where are they likely to access the promotion
6 competitor actions- need to react to ensure you protect market share

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