Risk management Flashcards

1
Q

What is risk

A

A factor that has a significant negative impact on operations or profitability of a business

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2
Q

Where can the risks come from

A

External or internal risk factors

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3
Q

What are quantifiable risks

A

1Risks that can be reasonably predicted and the impact on the business can be measured
2 the risks can be planned for to minimise effects
3 many can be incurable risks

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4
Q

Why is risk inevitable

A

Nothing in business is entirely predictable

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5
Q

List 4 types of quantifiable risks

A

1 financial - probability of a major customer goes bankrupt and doesn’t pay you
2 operational - breakdown of key equipment
3 strategic - a new competitor
4 compliance risk - responding to new legislation

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6
Q

What is business interruption insurance

A

Covers the risk o an incident that prevents a business operating eg a fire

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7
Q

What are uninsurable risks

A

When the risk of it occurring are impossible to quantify so insurance companies are unable to price the risk eg war, and managers who take extreme risks

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8
Q

List internal risks

A

1 public relations
2 product
3 failure of equipment
4 employee

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9
Q

List external risks

A

1 natural disaster
2 supply chain problems
3 economic
4 legal challenge

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10
Q

What is risk management

A

Process of understanding and minimising what may go wrong by controlling and minimising threats of efficiency, profitability and success of operations

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11
Q

What is the management risk process

A

Identify and analyse risk to business
2 measurements of
Likelihood of risks happening
3 assess potential impact on business
4 decide on action to eliminate or reduce risk

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12
Q

What is a risk register

A

Document produced at the end of the risk management process - it will be a list of risks to the business and the potential impact

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13
Q

What is the next step

A

Analyse and try to remove risk- in a large business this will be done by risk managers who put systems in place to reduce negative outcomes

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14
Q

Provide examples of prevention actions

A

1 train staff appropriately
2 regular back up of IT systems
3 put in robust quality control
4 install sprinkler system
5 take out insurance against financial loss

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15
Q

What is a contingency plan

A

Plan of action in the event of an emergency which could disrupt normal business. The plan should restore to normal or as near to normal as fast as possible

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16
Q

What is crisis management

A

An unforseen event that threatens business -terrorise activity climate change, natural disaster

17
Q

What is the first step in a contingency plan

A

Identify the threat and estimate the impact - it identifies weak points in a business that can be improved

18
Q

What are the benefits of a contingency plan

A

1 minimise risk
2 limit damage

3maintain staff morale