WOP Lecture 7: Team Dynamics Flashcards
team =
groups of 2 people or more who exist to…
- achieve goals
- work interdependently
- perceive to be a team
- influence each other
why informal groups?
- innate drive to bond
- social identity
- emotional support
- achieve personal goals (coalitions: tegen org. negatieve dingen)
team characteristics:
- permanence
- skill variety
- authority dispersion
low dispersion =
centralized, één baas bijvoorbeeld
departmental karakteristieken
P: H
SV: LM
AD: L
self-directed karakteristieken
P: HM
SV: HM
AD: H
task-force
P: L
SV: H
AD: M
dus korte samenvatting verschillende soorten departments
permanence - skill variety - authority dispersion:
departmental: high naar low
self-directed: alles high
task-force: low - high medium - medium
successfactors for self-directed teams
- responsible for whole process
- interdependent, independent van andere teams
- support waar nodig (tech, communicatie)
- autonomy to organize and coordinate work
- job enrichment
virtual teams success factors
- members characteristics (tech savvy, 5 C’s)
- high task structure
- meeting face to face
- goede tech
advantages of team work
- more knowledge and expertise
- more perspectives
- synergy & creativity
- legitimacy of processes and acceptance of solutions
wat leidt tot
- better decision making
- higher motivation
- information sharing and coordination
3 redenen waardoor mensen higher motivation hebben binnen in een team
- drive to bond
- accountability to team
- benchmarks van collegues
2 disadvantages of a team
- process losses (door resources die uitgaan naar team building)
- social loafing
brookes law
meer mensen adden is minder productivity
social loafing
people exert less effort in a team
social loafing more likely if…
- individual performance is hidden
- low motivation
- individual characteristics
- team dynamics undermine employee motivation
4 onderdelen team effectiveness model
- org & team environment
- team design
- team processes
- team effectiveness
org. + team environment
- rewards
- physical space
- communication
- org. design
- org. leadership
team design: team effectiveness model
characteristics
size
composition
team processes
norms
cohesion
development
trust
team effectiveness
accomplish tasks
satisfy needs
maintain survival
minimize social loafing
- make individual performances more visible
- measure
- smaller teams
- specialize tasks - increase motivation
- rewards
- job enrichment
- awareness social loafing and obligations
- select motivated employees
best environment for teams
- supportive resources
- communication (bv door tech)
- team based rewards
- inspiring leader
- external motivating forces
ideal tasks for teamwork
- high complexity tasks -> highly specialized roles
- high/good structure
- high task analyzability
- higher task interdependence
- low task variability
levels of task interdependence
pooled - sequential - reciprocal
best team size
6
- least process losses
- higher cohesion -> beter kennen
- faster development
- feel responsible for teams success