week 8

Question 1

creative outcomes

Answer 1

• fluency
• > # of ideas generated
• flexibility
• > # of categories of ideas referenced
• originality
• > production of ideas that are unique from all other ideas generated for a group of individuals

Question 2

are creativity and innovation the same thing?

Answer 2

• creativity is the process of forming something that is novel and useful
• innovation is the implementation or production of soemthing new.

Question 3

teams

Answer 3

a unit of interdependent individuals with complementary skills

• committed to a common purpose, set of performance goals and common expectations, for which they hold themselves accountable

Question 4

collective mentality

Answer 4

-> make decisions in align with the aim of making everyone’s job better

Question 5

team processes

Answer 5

common plan and purpose

• > teams that establish a clear sense of what needs to be done and how consistently perform better
• effective team show reflexivity, meaning they reflect on and adjust their master plan when necessary

Question 6

specific goals

Answer 6

• successful teams translate their common purpose into

smar - challenging performance goals

Question 7

team efficacy

Answer 7

• effective teams have confidence in themselves and believe they can succeed
• management can increase this by
• -> gaining relevant experience with the task or job
• -> becoming more confident because you see someone else doing the task
• -> occurring when a person is more confident because someone convinces him that he has the skills
• -> arousal leads to an energized state, driving a person to complete the task

Question 8

team identity

Answer 8

• your collective self contains characteristics or traits that differentiate in group members from members of relevant out-groups

Question 9

team cohesion

Answer 9

• degree to which the members of a group desire to remain in the group

Question 10

mental models

Answer 10

• effective teams share accurate mental models
• > wrong mental models
• -> performance suffers, more likely to have conflict

Question 11

team conflict

Answer 11

• can be task based or relationship based
• teams benefit more from task based as opposed to relationship based conflict
• > different views are discussed
• > differences in approaches can be resolved
• > multiple points of view can be incorporated