week 13 Flashcards
1
Q
why is change necessary?
A
- everything else changes
- external factors
- > shocks to supply and demand
- > changes in competition
internal factors
- > changes in strategy
- > changes in leadership
- > conflict
2
Q
feedback based theory
A
- what stimulates organizational change
- > performance feedback
- how do managers assess feedback
- > relative to expectations or aspirations
- organizations change depending on how their actual performance compares to their aspiration level performance
3
Q
- aspiration level
A
- > a neutral reference point
- > smallest acceptable outcome
- > the line between perceived success and failure
4
Q
how do organization form aspiration levels?
A
- social comparison
- > similar to others
- -> size, industry, products, technologies
- > referent others
- -> high performers
- historical comparison
- > early performance
- > recent performance
- > performance in good times
5
Q
potential outcomes of change
A
- change is risking
- > requires managerial time
- > involves a complex design process
- > often upsets some people in org.
6
Q
creativity and org performance
A
- depends on magnitude -> leading to profitability
- creative or changing organizations financially do better depending on the magnitude of the change
7
Q
two components of organization’s ability to change
A
- two main processes of adaptation
- > sense: notice salient environmental change or internal misalignments
- > seize: act on opportunities and threats or possibilities to improve on internal weaknesses
