week 1 Flashcards
1
Q
organisational behaviour
A
- study of what people think, feel, do in and around organisations
2
Q
organisations
A
- a social arrangement for achieving controlled performance in pursuit of collective goals (Huczynski & Buchanan, 2013)
- To atleast survive
- Strong firm boundaries
3
Q
Strong Firm Boundaries
A
- boundary maintenance and demarcation consume lot of energy
- Someones job
4
Q
Relationship with state
A
recognised by government entity = legitimized by state
5
Q
Work
A
- Define work so that all activities that are work are included
- impossible
- based on presence or absence
6
Q
what did work mean to ppl
A
- greeks and romans
- > curse, for only slaves
- feudal times
- > lower class service
- > allowed serfs to make contribution
- renaissance
- > intrinsically meaningful
- > recognise and appreciate art and science
7
Q
more contemporary perspectives
A
- taylor and other theorists 1911
- > mans worth depended on level of productivity
8
Q
hawthorne study 1924
A
- beg. of end of scientific management philo.
- > ppl are poly motivated, social emotional and other outcomes are as important to them as work itself
9
Q
- business decisions frequently based on:
A
=> hope and fear => what others seem to be doing => senior leaders have done or what has worked in the past => ideologies => not facts
10
Q
casual benchmarking
A
- > what others seem to be doing
- > e.g. united arlines adopted southwests approach, but missed culture, management philo., emphasis on employees
11
Q
evidence based management
A
- using data changes the power dynamic
- people often dont want to hear the truth
- people dont believe the evidence
- marketplace for ideas is messy and inefficient
12
Q
empirical research
A
- based on data and careful study
