Week 6: On-The-Job Training Flashcards

1
Q

Fill in the Blank:

On-the-job training takes place at the place of work and is run by a supervisor or [Blank]

A

On-the-job training takes place at the place of work and is run by a supervisor or experienced employee

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2
Q

True or False - On the Job training is the most commonly practiced method of training?

A

True

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3
Q

Adults need to see how what they are learning in training impacts their work / specific duties - this means that when using on the job training, learners will be MORE or LESS motivated?

A

More Motivated and more attentive (though there may be more distractions) because it is easier to see a direct
relationship between the training and job performance

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4
Q

5 Potential Problems with On the Job Training

A

 It has not been carefully thought out and prepared
 It has done on an ad-hoc basis with no predetermined content or process
 No objectives or goals have been developed during training
 Trainers are chosen on the basis of technical expertise; not training ability
 Trainers have no formal training in how to train

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5
Q

The Trouble-shooting Diagrams on the side of a Printer at work would be an example of a

A

Performance Aid

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6
Q

Preparation -> Instruction -> Peformance and Follow up are the steps involved in

A

Job Instruction Training

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7
Q

When trainees are exposed to different areas in the workplace (i.e. serving staff working a kitchen shift) that is known as what

A

Job Rotation Training - Builds empathy anf understanding

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8
Q

Apprenticeship is for Skilled trades people and involves

A

Both Work experience and Classroom training

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9
Q

When a more experienced and knowledgeable staff member is formally called upon to help a person

A

Coaching

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10
Q

A senior member of an organization pairs with a JR employee

A

Mentoring (can be the other way around as well with Reverse-Mentoring where the Sr EE gains insights

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11
Q

Which of the 4 Steps in Job Instruction Training do the below pair with? (Prepare, Present, Performance of Follow Up?)

  • Putting the trainee at ease
  • Guaranteeing the learning
  • Building interest and showing personal advantage
A

Prepare

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12
Q

Which of the 4 Steps in Job Instruction Training do the below pair with? (Prepare, Present, Performance of Follow Up?)

  • Show trainee how to perform the job
  • Repeat and explain in more detail
  • Allow trainee to see whole job again
A

Present

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13
Q

Which of the 4 Steps in Job Instruction Training do the below pair with? (Prepare, Present, Performance of Follow Up?)

  • Ask trainee to perform less difficult parts of the job
  • Allow trainee to perform the entire job
  • Provide feedback
  • Let the learner practice
A

Performance

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14
Q

Which of the 4 Steps in Job Instruction Training do the below pair with? (Prepare, Present, Performance of Follow Up?)

  • Check progress frequently first
  • Tell the learner whom to go to for help
A

Follow Up

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15
Q

What are the Benefits of Apprenticeship Training?

A
  • Recruitment Strategy
  • Higher-Quality Work
  • Increased Productivity
  • Improved Safety
  • Improved Company Reputation
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16
Q

What are 3 Key Elements of Coaching?

A

 Plans or objectives
 Creating opportunities in the work environment
 Strengths are enhanced and developed

17
Q

To be effective mentoring programs should: (4)

A

 select mentors carefully;
 match mentors and mentees effectively;
 provide training to mentors and mentees;
 structure the mentoring relationship carefully.

18
Q

Advantages of On the Job Training

A

More cost-effective

Greater likelihood of application on the job

19
Q

Disadvantages of On the Job Training

A

Work environment is full of distractions
Potential for damage to expensive equipment
Disruption of service or slowdown in production
Safety can be compromised

20
Q

True of False:

Effective training programs often combine off-the-job and on-the job training methods.

A

TRUE