Week 10: Training Programs And Transfer Of Training

Question 1

Types of training programs

Answer 1

• orientations training
• essential skills training
• technical skills training
• information technology training
• sexual harassment training
• health and safety training
• ethics training
• diversity training

Question 2

What is orientation training?

Answer 2

Program that introduces new employees to their job, the people they will be working with, and the organization

Question 3

Orientation programs are beneficial by:

Answer 3

Socializing employees
Shaping corporate culture
Increasing employees speed-to-proficiency
Reducing turnover
Leading higher customer service performance
Increase retention
Improving financial performance

Question 4

What is essential skills training ?

Answer 4

Skills required for work, learning, and life.
Essential skills program provide employees with the essential skills required to perform their job and adapt to workplace change. E.g. Reading text, document use, ora communications

Question 5

Technical skills training is …

Answer 5

Training in specific job related skills all employees need to perform their job
E.g. Production worker learning how to operate new piece of production equipment operated by computer tech

Question 6

IT training is …

Answer 6

Training program that focus on use of computers and computer systems.

Question 7

Sexual harassment training is …

Answer 7

Sexual harassment training programs are designed to educate employees about sexual harassment and the organization’s policies and procedures regarding sexual harassment

Question 8

Health and safety training is ….

Answer 8

Training programs that educate employees in safe work methods and practices and how to recognize the chemical and physical hazards in the workplace so that they are prepared and capable of taking corrective action in the event of an incident

Question 9

what is WHMIS?

Answer 9

Workplace hazardous material information systems (WHMIS) is legislation to ensure that workers across Canada are aware of the potential hazards of chemicals in the workplace

Question 10

Training program that educate employees about the organization’s values and ethical policies and on making ethical decisions.

Answer 10

Ethics training - It is important that programs go beyond ethical guidelines and respond to common ethical problems in the workplace

Question 11

Objectives of diversity training:

Answer 11

1. Increase awareness
2. Reduce biases
3. Change behaviour to those required to work effectively in a diverse workforce

Question 12

Diversity training is …

Answer 12

Diversity training programs

Focus on differences in values, attitudes, and behaviours of individuals with different backgrounds

Question 13

Anti money laundering and compliance training are examples of what type of training ?

Answer 13

Essential skills training

Question 14

Transfer of training refers to…

Answer 14

Transfer of training refers to the wnwralization of knowledge and skills learned in training on the job and the maintenance of acquired knowledge and skills over time.
Organizations require trainees to apply what they learned in training on the job, to realize the benefits of their investment.

Question 15

Types of transfer of training

Answer 15

1. Positive transfer
2. Zero transfer
3. Negative transfer

Question 16

Positive transfer is …

Answer 16

When you learn it and use it on the job and get more positive results
prioritization of roles: managers involvement is critical in positive transfer

Question 17

Zero transfer of training is…

Answer 17

No change. Trainees don’t use new KSA on the job.

Question 18

Negative transfer of training is …

Answer 18

Training had negative results. E.g. Ran sales training and sales dropped. Method that was taught was not good for clients.

Question 19

What are the 3 training inputs ?

Answer 19

1. Trainee characteristics
2. Training design
3. Work environment

Question 20

What is LTSI?

Answer 20

The learning transfer system inventory is all the factors in the person, training, and organization that influence transfer of learning to job performance.
The learning transfer system inventory (LTSI) assesses the transfer system in organizations