Week 4 Flashcards
what is culture?
culture is the shared set of values, beliefs, attitudes and behaviours typifying a group of people or population
enculturation
process of absorbing and internalising the rules of the culture we live in
collectivist culture
we and us
group goals ahead of individual goals
define ones identity according to the group you belong in
group-concept and group co-operation
individualistic culture
personal goals
define identity according to personal attributes
self-concept and competition
what is involved in learning our behaviour and belief system throughout our upbringing?
family, society and education
what is a person’s first culture?
family
what is involved in formal communcation?
value silence physical closeness soft eye contact minimal body language formal greeting high context
what is involved in informal communication
avoid silence physical distance direct eye contact animated body language short greeting low context
what is involved in direct communication
individual self-asserted use of I focus on what is said disagreement vlaued
what is involved in indirect communication
not personal 'face' unassumed uses we focus on what is implied harmony valued
what issues to minority groups face?
stereotypes and myths discrimination concepts of health and ill-health kinship and traditional law gender issues wide diversity of cultures and language groups employment, education, justice access
what is low context communication
meaning is conveyed verbally and explicitly
what is high context communication?
meaning is conveyed by situation and context
what is uncertainty avoidance?
tolerance of ambiguity and uncertainty
to have high uncertainty avoidance = avoid ambiguity and uncertainty
what is power distance
extent to which cultures value status and power and expect that these are distributed unequally
what does a low power distance culture involve?
more consultation or democracy
what does high power distance cultures involve?
structured and hierarchical approach to communication with those in power
what is facework?
how you present yourself so others see you in a particular way for acceptance and group membership
what is integration/acculturation
maintaining own culture but also relating to and absorbing other cultures
fusion
combining cultures together
Assimilation
completely giving up on own culture and adopting new culture
separation and marginalisation
maintaining own culture and being isolated from other cultures
the 3 Rs of communication across cultural settings
recognition, respect and reciprocacy
cultural competence
developing understanding of other cultures
improve awareness, knowledge of other cultures develop cross-cultural communication skills so they can manage cultural factors in relation to health service interventions
transcultural care
use of knowledge of cultures to provide culture specific and culture universal care to individuals, families and communities from other cultures
focus on power of relations, racism amd conceptualisation of identities and emphasise a process of self-awareness as well as knowledge and acceptance of cultural differences rather than developing practice in reference to a catalogue of cultural knowledge
cultural security
incorporates culture in their delivery of the services to improve understanding of indigenous values and how we can work with the values to provide better health care
cultural respect
upholding rights of indigenous and torres strait islander people to maintain, protect and develop their culture an achieve equitable health outcomes
cultural awareness
self-reflection on own culture and know own discrimination and stereotyping
increase participants awareness of cultural, social and historical factors, promoting participants self-refection on their own culture and tendency to stereotype.
helps workers become more tolerant and accordingly adjust their practice with people from other cultures
cultural safety
recognise and protect a person’s cultural identity and maintain cultural safety.
understanding the processes of the cultures and how power imbalances or relationships can be culturally unsafe
understanding own culture and identity and how this manifests in their practice
