Week 10

Question 1

what is a small group?

Answer 1

a collection of individuals who, as a result of interacting with one another over time, become interdependent, developing shared patterns of behaviour and collective identity

Question 2

what are group roles

Answer 2

maintenance roles
task roles
leadership

Question 3

what are group norms?

Answer 3

standards of behaviour or expectations - reduces uncertainty and increases group cohesion

Question 4

what is group cohesion?

Answer 4

the degree of affiliation that is felt between each of the group’s members that encourages group members to remain in the group

Question 5

what is group conformity?

Answer 5

the tendency of the members of the group to follow rules and expected behaviours

Question 6

what is the task/instrumental role in a group?

Answer 6

information seeker, coordinator, recorder, initiator, critic

Question 7

what is the maintenance role?

Answer 7

encourager, observer, harmoniser

Question 8

what is the negative role?

Answer 8

dominator, blocker, special-interest pleader, joker

Question 9

what are Asch’s three reactions in relation to conformity

Answer 9

distortion of perception, distortion of judgement and distortion of action

Question 10

what was the distortion of perception

Answer 10

where the participants were not aware that the majority had distorted their estimates

Question 11

distortion of judgement

Answer 11

lacked confidence in their own observations and reported now what they say but what they felt was correct

Question 12

distortion of action

Answer 12

didnt want to appear different or stupid

Question 13

what are Tuckaman & Jensen’s stages of group development?

Answer 13

forming, storming, norming, performing, adjourning

Question 14

what are Wheelan;s stages of group development?

Answer 14

dependency and inclusion, counter dependancy and fight, trust and structure work, termination

Question 15

what is social loafing?

Answer 15

when a member of the group avoids contributing to group tasks and thereby means other members have to make up for it and complete the task

Question 16

what are the steps to group conflict resolution?

Answer 16

define the problem
determine the criteria
brainstorm possible solutions
assess potential solutions
identify solution to implement
review decision

Question 17

what is group think?

Answer 17

the maintenance of group cohesion to the near total exclusions of minority and outsider opinion

Question 18

what is synergy

Answer 18

when the group’s output is greater than the sum of individual’s contributions

Question 19

what is the train approach to leadership?

Answer 19

attempts to identify personality characteristics common to successful leaders

Question 20

what is the functional approach to group leadership?

Answer 20

view leadership as a set of communication behaviour (task and provess) that may be enacted by any group member

Question 21

what is the situational approach to group leadership?

Answer 21

adapting style t context
relates to effective leadership to interaction between leadership style and the group’s situation.
leader serves a function that is relevant to a specific context

Question 22

what is common in autocratic or authoritarian leadership?

Answer 22

decisions; dictates timing and roles, doesnt actively participate, gives praise or criticism

Question 23

what is common in a democratic leadership style

Answer 23

decisions are based on group decision process, goal and division of labour group decision; objective praise/criticism; tries to be a regular group member

Question 24

what is the Laissez-faire leadership style

Answer 24

takes no part in decision making, gives group complete freedom, supplies materials or information when asked but does not get involved; makes frequent, spontaneous comments to members, no attempt to be involved

Question 25

what is social penetration?

Answer 25

theory that helps us understand how friendships develop through differing levels of intimate communication

Question 26

peer supervision

Answer 26

an individual or group provides expert advice in relation to the practice of the member

Question 27

peer support

Answer 27

readily available, formal or informal collegiate support system founded on the commonalty of experience within the profession

Question 28

peer monitoring

Answer 28

where an experienced person helps a less experienced person to learn how to achieve his or her foals

Question 29

what are the 8 troublesome peers or work colleagues?

Answer 29

the soap opera star, the bully, the adolescent, the self-protector, the rebellious play boy/girl, the independent other