Week 4 Flashcards

1
Q

Motivation

A

Psychological processes that underlie the direction, intensity, and persistence of behavior or thought

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2
Q

Performance Equation

A

P= M x A x O
(Performance, Motivation, Ability, Opportunity)

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3
Q

Extrinsic Motivation

A

Motivation to do something because of external rewards (i.e. money)

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4
Q

Intrinsic Motivation

A

The motivation that comes from the task itself (i.e. satisfaction)

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5
Q

Content Theories

A

Focuses on identifying internal factors that energize employee motivation

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6
Q

Process Theories

A

Describes how various person factors and situation factors affect motivation

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7
Q

Locke & Latham’s Goal-Setting Theory

A

Goals that are specific and difficult lead to higher performance and chance of accomplishment

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8
Q

Maslow’s Need Hierarchy Theory

A

Motivation is a function of 5 needs displayed in a hierarchy

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9
Q

Mclelland’s Acquired Needs Theory

A

Motivation is a function of 3 needs that vary between people and are acquired over time

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10
Q

Self-Determination Theory

A

3 inherent needs drive internal motivation

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11
Q

Herzberg’s Motivator-Hygeine Theory

A

Proposes that job satisfaction comes from motivating factors and dissatisfaction comes from hygiene factors

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12
Q

Equity Theory

A

Perceived equality in the organization impacts employee motivation

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13
Q

Justice Theory

A

Perceived fairness in an organization influences employee behaviors and attitudes

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14
Q

Expectancy Theory

A

People do things that lead to desired outcomes

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15
Q

Job Design

A

Any set of activities that alter jobs to improve employee’s experience and productivity

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16
Q

Top-Down Approach

A

Management designs your job (i.e. scientific management, job rotation, and job enrichment)

17
Q

Bottom-Down Approach

A

You can change and redesign your job (i.e. job crafting)

18
Q

I-Deals Approach

A

Employment deals that individuals negotiate for themselves (both employees and managers involved in job crafting)

19
Q

Job Characteristics Model

A

Promotes intrinsic motivation by designing jobs that possess 5 characteristics

20
Q

Job Crafting

A

Employees’ attempt to proactively shape their work characteristics