week 4 Flashcards
Communication: what is interpersonal gap
a sender’s
intentions – what they wanted to
communicate - differs from the
messages that others receive
(impact).
What is nonverbal communication
involves all the things people do in an
interaction except for what they say.
non verbal communication does refer to
their actions and the sound of their voices, or how they say
things is nonverbal communication.
3 functions of nonverbal communication:
- Providing Information.
- Regulating Interaction.
- Defining the Nature of the Relationship.
what a example of nonverbal communication
facial expression
people sometimes try to control facial expressions by what 4 things
- Intensifying or exaggerating them
- Minimizing or lessening them
- Neutralizing or withholding them
- Masking or replacing them with other emotions
real smiles are called
Duchenne smile
the eyes and gazing behaviour
The direction and amount of a
person’s eye contact is also
influential.
* Looking at someone can
communicate interest and
affection.
eye contact can also coney
dominance and status
what is the visual dominace ratio?
equals “look-speak” divided by “look-listen.”
Body movement: gestures can replace blank blank, but they vary widely from culture to culture
Gestures can replace spoken words but they vary widely from culture to culture
the language of the face needs no
o interpreter, but that’s not true
of the language of gestures.
body postures can also signal what
status or position
high status peoples body gestures
High status people adopt
open, asymmetrical
postures that take up a lot
of space.
Touch different types of touch have
distinctly different meanings
touch can often convey what two things
closeness and affection
what are the four zones of interpersonal distance?
Intimate 0-18, personal 1.5-4, social 4-12 and public 12 and up
Nonverbal communication involves paralanguage: what is paralanguage?
the way in which you say words
paralanguage refers to
rhythm, pitch, volume and rate
Combining the components: when there is a discrepency between peoples words and actions their true meaning ussually lies in their
r true meaning usually lies in their nonverbal, not
their verbal communication.
nonverbal deficits may occur because
people lack the
necessary skills or because they’re not trying very hard to do
well.
nonverbal insensitivity is likely due to
inattention and lack of effort
verbal communication: Verbal disclosure is a hallmark of intamacy
The process of revealing personal
information about oneself to
someone else
How self disclosure develops: social penetration theory
holds that as relationships develop,
partners become more intimate by increasing two aspects of
their verbal communication:
