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Jeopardy 2015 Care > Website Addresses (updated 10/15/15) > Flashcards

Website Addresses (updated 10/15/15) Flashcards

1
Q

Where can a customer access a Call Detail Record (CDR)?

A

business.comcast.com/voice-cdr

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2
Q

How do customers access the my DVR manager online?

A

xfinitytv.comcast.net/mytv/dvr

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3
Q

What Is The Website Customers can access to transfer their XFINITY service?

A

http: //www.xfinity.com/move-transfer.htm

(old) comcast.com/moversedge

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4
Q

What is the web address to access Xfinity Home Security Web Portal?

A

www.xfinity.com/xhsportal

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5
Q

Where can you download a user manual for Xfinity Home?

A

http://customer.xfinity.com/help-and-support/home-security/user-manual
(not specific page) comcast.com/XFINITYHomeSupport)

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6
Q

What Internet address is available to customers to customize rules and events?

A

Subscriber Portal - www.xfinity.com/XHSportal

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7
Q

Where can a customer go on the internet to watch “How-To” Videos, Download their User Manual, and check out help and support forums and FAQs for Xfinity Home Security?

A

http://customer.xfinity.com/help-and-support/home-security/

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8
Q

What website do you use to put alarm system in test mode?

A

https://copalink.copsmonitoring.com/login/

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9
Q

What site can a customer visit to get additional easy-to-use device installation kits as well as bundles, and add on packs?

A

http: //www.xfinity.com/home-security

(old) www.comcast.com/CustomHome

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10
Q

What is the mobile websites name?

A

http: //m.xfinity.com/m/

(old) http://m.comcast.net

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11
Q

What website can you access to create a username to access internet TV and manage your account as well as reschedule appointments?

A

www.comcast.com/getstarted

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12
Q

What website does a customer go to to create a primary Comcast User ID?

A

http: //my.xfinity.com/learn/comcast-id/

(old) http://www.mycomcastid.com

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13
Q

Where can I go to get more information about Comcast’s apps?

A

http://customer.xfinity.com/help-and-support/xfinity-apps

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14
Q

What is the URL for our Xfinity WiFi Home Hotspot?

A

http: //wifi.xfinity.com/

(old) wifi.comcast.com/hotspots

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15
Q

What is the website customers would access to program their remotes?

A

http://customer.xfinity.com/remotes

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16
Q

What is the website customers would access to activate their services?

A

www.comcast.com/activate

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17
Q

What is the website customers would access to move their services?

A

http://www.xfinity.com/move-transfer

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18
Q

What is the website customers would use to access their X1 streaming services?

A

xtv.comcast.net

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19
Q

What is the website that employees would use to make changes to their accounts?

A

http://courtesyondemand.teamcomcast.com

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20
Q

What is the website Xfinity Internet customers may go to if they have been notified that they are eligible for a modem upgrade?

A

https: //deviceupgradeportal.g.comcast.net/

(old) www.comcast.com/deviceupgrade

21
Q

What is the website that an Xfinity customer can go to for additional assistance with their internet?

A

http: //customer.xfinity.com/help-and-support/wireless-gateway
(old) xfinity.com/internethelp

22
Q

What website can a customer go to Opt Out of Receiving More Relevant Advertising relating to Comcast Xfinity services?

A

http: //www.xfinity.com/adservices

(old) http://www.comcast.com/adservices

23
Q

Where would I find the system requirements of the XFINITY TV website?

A

https://xtv.comcast.net/

24
Q

What Website can a comcast customer go to for an additional help an support?

A

http: //customer.xfinity.com/help-and-support/

(old) http://customer.comcast.com/help-and-support/

25
Q

What is the URL to access Einstein?

A

einstein.cable.comcast.com

26
Q

What is the URL where I can find out more information or help about the X1 platform?

A

http://www.xfinity.com/x1

27
Q

What is the website to get more information on Business packages and information?

A

http://business.comcast.com/

28
Q

What website would a customer visit to view purchased content?

A

http: //xfinitytv.comcast.net/

(old) www.xfinity.com/tv

29
Q

What website would a customer visit for remote control support for codes, programming and FAQ’s?

A

http: //customer.xfinity.com/help-and-support/xfinityremotecontrols/
(old) www.xfinity.com/remotes

30
Q

For information on parental controls, what website would a customer visit?

A

http: //www.xfinity.com/Corporate/Customers/ParentalControls.html
(old) www.xfinity.com/parentalcontrols

31
Q

What is the website where customers go to get home Networking support?

A

http: //customer.xfinity.com/help-and-support/wireless-gateway
(old) https://customer.comcast.com/help-and-support/Wireless-Gateway

32
Q

For internet essentials information, where can the customers go?

A

www.internetessentials.com and https://es.internetessentials.com/

33
Q

Where can you sign up as an employee to volunteer for Comcast Cares Day?

A

www.comcastinthecommunity.com

34
Q

Who can you contact if you have a Workplace of Business ethics Issue?

A

www.comcastlistens.com

35
Q

What is the web address for employee education assistance?

A

https://www.myedassist.com/comcast/

36
Q

What is the web address for the Employee Assistance Program?

A

https://www.guidanceresources.com/

37
Q

What website can Comcasters go to, to see their personal health care benefits?

A

https: //my-benefits.ehr.com

(old) www.comcastbenefits.com

38
Q

What is the web address for employees to access Accolade?

A

https://comcast.myaccolade.com/

39
Q

What website do employees visit to learn about Flex Spending Accounts?

A

https://www.wageworks.com/

40
Q

What website can an employee visit to see a personal snapshot of their total compensation from Comcast?

A

https://www.comcast-total-rewards.com

41
Q

What website can Comcasters visit to help dial down their stress?

A

https://www.mequilibrium.com/comcastnbcu

42
Q

What website can employees go to when addressing possible HR policy and ethics violations?

A

www.comcastlistens.com

43
Q

What website do use to access X1 DVR content online?

A

xtv.comcast.net

44
Q

Name one of the two websites a customer can go to for FAQ about the x1 operating system?

A

http: //www.xfinity.com/x1welcome and
http: //customer.xfinity.com/help-and-support/x1
(old) www.comcast.com/x1welcome and www.xfinity.com/xtv

45
Q

What is the URL for our all-new intranet site that offers dynamic access to tools and information that help employees better manage their professional lives at Comcast.

A

www.comcastnow.com

46
Q

Where can a customer go to learn more about and to see how EcoSaver works?

A

http: //customer.xfinity.com/help-and-support/home-security/ecosaver
(old) www.comcats.com/energysaver

47
Q

Where can a customer go to see what their IPv6 address is?

A

www.comcast6.net

48
Q

Customers also have access to stream live TV , On Demand, and DVR recordings through what website?

A

https://xtv.comcast.net

Jeopardy 2015 Care (40 decks)

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