CDV Features - What the feature does. Flashcards
What is “Call Screening”
Allows you to create a list of up to 12 callers who will receive an announcement saying that you aren’t available.(60/80)
What is Call Forwarding “No Answer”
Redirect incoming calls to another telephone number when you are unable to answer. Only unanswered calls will be forwarded to the number designated. (92/93)
What does Call Forwarding “Not Reachable” allow the customer to do?
Ensures that calls will automatically be forwarded to a pre-determined number when service is not working due to a network or power outage. (58/59)
What is “Repeat Dialing”
Repeatedly dials a busy number until someone answers, (66/86)
What is “Unconditional” Call Forwarding
Forward ALL calls to another phone number you designate. (72/73)
What is Caller ID Blocking “Per Call”
When you want to block your number from appearing on an outgoing call. (*67)
What is Caller ID Blocking “Per Line”
Automatically blocks your name and number from the receiving party’s Caller ID unit, unless you un-block the information before you call. (*82)
What does “Selective” Call Forwarding allow the customer to do?
Allows you to create a list of phone numbers to be forwarded to them at a designated number (63/83)
What is Call Forwarding “Busy”
Allows customer to send any incoming calls to an alternate number while using the line. (90/91)
What is “Call Return”
Will tell you the number, and let you automatically call the person back. (69/89)