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Jeopardy 2015 Care > Comcast Now (updated 10/28/15) > Flashcards

Comcast Now (updated 10/28/15) Flashcards

1
Q

What is the website address for Comcast Now?

A

https://www.comcastnow.com

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2
Q

What three things do you get if you click on the Comcast logo on Comcast Now?

A

NT Login, Server, and Pernr ID.

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3
Q

What are the three main categories to choose from after clicking the menu icon?

A

Working at Comcast, Our Company, and Resources

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4
Q

What does the bell icon mean on Comcast now?

A

Notifications

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5
Q

Name 4 of the 9 links under the Working at Comcast section on Comcast Now?

A

1) Benefits
2) Learning and Development
3) Employee Recognition
4) Life Events
5) Comcast Listens
6) Total Compensation
7) People Leader Resources
8) Job Opportunities
9) New to Comcast?

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6
Q

Name 5 of the 10 links under the Our Company section on Comcast Now?

A

1) About Comcast
2) Community Investment
3) Diversity & Inclusion
4) Integrity
5) Products and Services
6) HQ and Cable Divisions, Departments and Functions
7) Customer Experience
8) Company Structure
9) Leadership
10) Advertising

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7
Q

Name 4 of the 7 links under the Resources section on Comcast Now?

A

1) How do I?
2) IT Support
3) Security
4) Important Dates
5) Travel and Expenses
6) Procurement
7) Policies and Guidelines

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8
Q

What is the icon to the right of the search bar on Comcast now?

A

Employee profile

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9
Q

When clicking the MORE icon on the left panel, what are the three heading options that come up?

A

Connections, Recommended, and My Connections

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10
Q

What are 4 of the 9 viewing options when searching thru Connections, Recommended, or My Connections?

A

1) All
2) Finance and Accounting
3) Frontline
4) Human Resources
5) Information Technology
6) Learning and Development
7) People Leaders
8) Social Collaboration
9) Other Tools and Resources

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11
Q

On the notifications menu, what is the option to the top right?

A

Clear All

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12
Q

What are 4 of the 7 links under the Benefits in the Working at Comcast section?

A

1) Health Benefits
2) Financial Benefits
3) Perks and Other Benefits
4) MyBenefits Website
5) Wellness Programs
6) Courtesy Services
7) Tools and Resources

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13
Q

What are the 4 links under Learning & Development in the Working at Comcast section?

A

1) Career Development
2) Comcast University
3) Find Training
4) Year-Round Performance Management

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14
Q

What are the 3 links under Employee Recognition in the Working at Comcast section?

A

1) Circle of Success Awards
2) Awesome Awards 2015
3) You Are Valued Program

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15
Q

What are 4 of the 10 links under Life Events in the Working at Comcast section?

A

1) Adopting a Child
2) Family and Medical Leave
3) Getting Married
4) Having a Baby
5) Moving
6) Bereavement
7) Getting Divorced
8) Going on Disability
9) Jury Duty
10) Retirement

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16
Q

What are 3 of the 6 links under Comcast Listens in the Working at Comcast section?

A

1) How to Report an Issue
2) Comcast Listens Contacts
3) Comcast LIstens FAQs
4) Common Misconceptions
5) You Spoke. We Listened.
6) Comcast Listens Portal

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17
Q

What are 3 of the 7 links under Total Compensation in the Working at Comcast section?

A

1) Pay Statement
2) Current W-2
3) Your Bonus Plan
4) Entering Time in Self-Service
5) W-4 Information
6) Payroll Choices
7) Total Rewards Information

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18
Q

What are 3 of the 6 links under People Leader Resources in the Working at Comcast section?

A

1) Being inclusive
2) Leading with integrity
3) Monthly Dates and Actions
4) Communicating with Your Team
5) Managing Performance
6) The Leaders Toolkit

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19
Q

What are 4 of the 9 links under Job Opportunities in the Working at Comcast section?

A

1) Technology
2) Customer Care
3) Corporate
4) Connect with Us
5) Comcast Career Opportunities
6) Technicians and Field Operations
7) Sales
8) Employee Referral Program
9) Frequently Asked Questions

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20
Q

What are 4 of the 8 links under New to Comcast? in the Working at Comcast section?

A

1) About Comcast
2) Helpful Resources
3) Quick Links
4) Stay in the Know
5) Your First Day
6) Your First Month
7) Your First 90 Days
8) Things to Think About

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21
Q

What are the 4 links under About Comcast in the Our Company section?

A

1) Awards and Recognition
2) CredoSpeak 2015
3) Comcast History
4) Culture

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22
Q

What are 3 of the 6 links under Community Investment in the Our Company section?

A

1) Digital Literacy
2) Community Service
3) Youth Leadership
4) Diverse Community Support
5) Comcast Foundation
6) Connect with Us

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23
Q

What are the 4 links under Diversity and Inclusion in the Our Company section?

A

1) Our Five Focus Areas
2) Employee Enrichment Series
3) Employee Resource Groups
4) Diversity Video Library

24
Q

What are 3 of the 6 links under Integrity in the Our Company section?

A

1) Code of Conduct
2) Mandatory Training
3) Policy Database
4) How to Do What’s Right
5) Who to Concast with Questions
6) Integrity Dashboard

25
Q

What are 4 of the 8 links under Products and Services in the Our Company section?

A

1) XFINITY TV
2) XFINITY Voice
3) XFINITY My Account App
4) XFINITY Product Learning Portal
5) XFINITY Internet
6) XFINITY Home
7) XFINITY Apps
8) XFINITY Products and Services Video Gallery

26
Q

What are 5 of the 10 links under HQ and Cable Divisions, Departments and Functions in the Our Company section?

A

1) Northeast Division
2) West Division
3) Customer Service
4) Comcast Business
5) Field Operations
6) Central Division
7) Comcast Spotlight
8) Engineering and Platform Services (EPS)
9) Technology and Product (T+P)
10) Headquarters

27
Q

What are 3 of the 6 links under Customer Experience in the Our Company section?

A

1) Customer Experience Pillars
2) Net Promoter Score and System
3) We’re On It
4) Customer Experience Action Plan
5) Customer Experience Scorecard
6) Frontline TV

28
Q

What are the 4 links under Company Structure in the Our Company section?

A

1) Comcast Cable
2) Comcast Ventures
3) NBCUniversal
4) Comcast Spectacor

29
Q

What are the 2 links under Leadership in the Our Company section?

A

1) Executive Biographies

2) Leadership Link

30
Q

What are the 2 links under How Do I? in the Resources section?

A

1) Most Commonly Asked Questions

2) ComcastNow Questions

31
Q

What are the 4 links under IT Support in the Resources section?

A

1) Web Mail
2) Reporting Spam
3) Enterprise VPN Access
4) IT Support / DSC

32
Q

What are the 3 links under Security in the Resources section?

A

1) Business Continuity
2) Corporate and Cable Security
3) Information and Infrastructure Security (IIS)

33
Q

What are the 4 links under Important Dates in the Resources section?

A

1) 2015 Important Dates Calendar
2) Monthly Dates and Actions
3) Holiday Calendar
4) Pay and Bonus Dates

34
Q

What are 3 of the 6 links under Travel & Expenses in the Resources section?

A

1) Travel and Corporate Card Policy and Forms
2) Corporate Cards
3) Travel News and Offers
4) International Travel
5) Preferred Vendors
6) Travel Programs FAQs and Information

35
Q

What are the 3 links under Procurement in the Resources section?

A

1) Shipping, Printing, Copiers and Other Services
2) Uniforms and Promotional Items
3 Office Supplies and Stationary

36
Q

What are the 4 links under Policies and Guidelines in the Resources section?

A

1) Employee Handbook
2) Comcast Solutions Program
3) Records and Information Management
4) Other Notices

37
Q

Where would i go if I wanted information on my Courtesy Services?

A

Menu > under Working at Comcast > Benefits > Courtesy Services

38
Q

Where would i go if I needed information for bereavement?

A

Menu > under Working at Comcast > Life Events > Bereavement

39
Q

Where would i go if i wanted to download a copy of An Incredible Dream: Ralph Roberts and the Story of Comcast?

A

Menu > under Our Company > About Comcast > Comcast History > click Digital e-book or Directions to download

40
Q

Where would I go if i wanted information on our Central Division President, John Crowley?

A

Menu > under Our Company > HQ and Cable Divisions, Departments and Functions > Central Division > Greater Chicago Region > John Crowley

41
Q

Where would I go if i wanted information on our President and Chief Executive Officer, Comcast Cable and Executive Vice President, Comcast Corporation, Neil Smit?

A

Menu > under Our Company > Leadership > Executive Biographies > Corporate Biographies > Neil Smit

42
Q

Where would I go if i needed information on my pay and bonus dates?

A

Menu > under Resources > Important Dates > Pay and Bonus Dates

43
Q

Where would I go if i needed information on the Code of Conduct?

A

Menu > under Resources > Policies and Guidelines > Employee Handbook > Code of Conduct or under our company > integrity > code of conduct

44
Q

What is our all-new intranet site that offers dynamic access to tools and information that help employees better manage their professional lives at Comcast.

A

ComcastNow

45
Q

After the national launch of ComcastNow, which website will contain archive-only material and will not be updated following the national launch.

A

TeamComcast

46
Q

If you experience any issues or have questions about the ComcastNow site, who do you contact?

A

ComcastNow@comcast.com

47
Q

where can I find information on the we’re on it card?

A

menu > our company > customer experience > we’re on it

48
Q

where can I find a list of awards Comcast has received?

A

menu > our company > company history > awards and recognition

49
Q

where would I go to search for training?

A

menu > working at Comcast > learning and development > find training

50
Q

where would I go to find out how to raise a concern?

A

menu > Working at Comcast > Comcast listens > How to report an issue

51
Q

where would I go to report spam?

A

menu > resources > It support > report spam

52
Q

where would I go to apply for a corporate visa card?

A

menu > resources > travel & expenses > corporate cards

53
Q

What are 4 of the 8 filter options on the search bar in comcastnow?

A

Everything News
Videos Connections
People Topics
Events Documents

54
Q

how would you share an article with a coworker?

A

while viewing the article click on the share icon on the top right, three dots connected by two lines, then search for and select the agents you wish to share the document with and hit send.

55
Q

how would you save an article to your favorites?

A

click on the grey star icon on the top right of the article, or in your news feed click on the grey star icon to the right of the article name.

56
Q

how do you remove an article from your favorites?

A

click on the yellow star icon on the top right of the article, or to the right of the article in your favorites feed.

57
Q

what is the official launch date of Comcastnow

A

October 5th 2015

Jeopardy 2015 Care (40 decks)

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