(UR) Retail services

Question 1

convenience goods

Answer 1

less expensive items that customers buy regularly

Question 2

comparison goods

Answer 2

more expensive items that customers buy less often

Question 3

range

Answer 3

the distance that a consumer is willing to travel to purchase a particular product

Question 4

threshold

Answer 4

the minimum number of customers needed by a shop

Question 5

catchment

Answer 5

the area from which a shop gets its customers

Question 6

changes to retail over time and why (4 things)

Answer 6

• number of independent shops has declined, bigger shops offering cheaper products open more frequently
• large supermarket chains increase as they attract a lot of people due to having a larger catchment area/are more convenient as they have more products in one place
• online shops have increased as the internet developed
• out of town centres increase as (public) transport/roads develop

Question 7

how have CBDs tried to attract customers back? (8 things)

Answer 7

planting trees/flowers - makes the environment more attractive

cheaper parking - people can afford to visit more often

benches - provide a place to rest while shopping

market stalls - encourages local businesses

signs - so people can find places

pedestrianise areas - so people feel safer

public transport/bike racks - people can access the area easier

christmas events - people visit in less popular seasons