Update your iPhone, iPad, and macOS

Question 1

What are the steps to update your iPhone or iPad wirelessly?

Answer 1

1. Back up your device (iCloud or computer)
2. Plug device into power and connect to the internet with Wi-Fi
3. Settings > General > tap Software Update

Question 2

Where can you find settings to turn on Automatic updates for iPhone/iPad?

Answer 2

Settings > General > Software Update
Turn on Automatic Updates > Turn on iOS Updates

Question 3

____ deliver important security improvements quicker, before they are included in future software updates

Answer 3

Rapid Security Responses

Question 4

What are the steps to turning on Rapid Security Response?

Answer 4

Settings > General > Software Update > Automatic Updates > Turn on Security Responses & System Files

Question 5

Where can you turn off Rapid Security Response?

Answer 5

Settings > General > About > Tap iOS Version > Remove Security Response

Question 6

Where can you manage your iPhone/iPad storage?

Answer 6

Settings > General > [device] Storage

Question 7

How do you use your computer to update your iPhone/iPad?

Answer 7

Finder(Mac)/AppleDevices(PC)/iTunes > Plug device into computer > Locate device on sidebar > Click Check for Update > Click Download Update

Question 8

Scenario: Your Mac/PC is updated and you are using the appropriate cables to connect your device (unlocked and trusted). You see an error code or alert when you use your computer to update or restore your device.

What is the next step that you should do?

Answer 8

Restart both computer and device

Question 9

Before updating your Mac/iPhone/iPad, what should you do first?

Answer 9

Back up devices

Question 10

On the Mac, where can you find Software Update

Answer 10

System Settings > General > Software Update

Question 11

If your older Mac doesn’t have Software Update, where can you find this app?

Answer 11

App Store

Question 12

What is the difference between update and upgrade?

Answer 12

• An update is a newer version of the currently installed macOS, such as an update from macOS Sonoma 14.5 to macOS Sonoma 14.6.
• An upgrade is a major new version of macOS with new name, such as an upgrade from macOS Sonoma to macOS Sequoia.

Question 13

How do you remove an iOS/iPadOS update?

Answer 13

Settings > General > [Device name] Storage > Find the update in the list of apps > Tap the update > Delete Update

Question 14

Laptop computers must have the power adapter plugged in to automatically download updates

A. True
B. False

Answer 14

A. True