Installation or removal of configuration profiles

Question 1

What are the steps to install a configuration profile you’ve received?

Answer 1

• You can review information about a profile before installing it. On your Mac, do one of the following:

If the profile is attached to an email, open the attachment.

If the profile is posted on a website, download the profile from the website and open it.

• Choose Apple menu > System Settings, click General in the sidebar, then click Device Management. (You may need to scroll down.)

You may be asked to supply your password or other information during installation.

• In the Downloaded section, double-click the profile.
• Review the profile contents, then click Continue, Install, or Enroll to install the profile.

If an earlier version of a profile is already installed on your Mac, the settings in the updated version replace the previous ones.

Question 2

What are the steps to viewing an installed configuration profile on a Mac?

Answer 2

1. On your Mac, choose Apple menu > System Settings, click General in the sidebar, then click Device Management. (You may need to scroll down.)
2. Double-click a profile in the Device Management list to view information about it.

Question 3

What are the steps to removing an installed configuration profile from your Mac?

Answer 3

1. On your Mac, choose Apple menu > System Settings, click General in the sidebar, then click Device Management. (You may need to scroll down.)
2. Select a profile in the list, then click —- (the remove button)

When you remove a profile, all of its settings and information are deleted. For example, if the profile set up your email account, removing the profile deletes the account information from your Mac.

Question 4

What are the steps to install a configuration profile you’ve received on an iPhone or iPad?

Answer 4

1. Download profile from email or website
2. Allow permission to install the profile

You can see the profiles you have installed in Settings > General > VPN & Device Management. If you delete a profile, all of the settings, apps, and data associated with the profile are also deleted.