Moving to a New iPhone/iPad/Mac

Question 1

Before transferring your old iPhone to a new iPhone, what should you do first?

Answer 1

• Back up your current iPhone
• Ensure that you have an Apple ID and password ready
• Ensure that you’ve set a passcode on your current iPhone

Question 2

With ____, you can use your current device and device-to-device migration to set up a new device. Your data and content transfer wirelessly from your current device to your new one

(Usually first step for a new or newly-restored phone)

Answer 2

Quick Start

You can also use iCloud, iTunes, or the Finder to restore data and content to your new device

Question 3

When transferring data to a new iPhone/iPad, make sure that your current device has ____ and ____ turned on

Answer 3

Wi-Fi and
Bluetooth

Question 4

When transferring to a new iPhone/iPad while using Quick Start

If the prompt to set up your new device disappears from your current device, what should you do?

Answer 4

Restart both devices

Question 5

What are the steps to transfer data to a new iPhone/iPad using Quick Start?

Answer 5

1. Make sure that your current device is connected to Wi-Fi and Bluetooth is on. Turn on both devices and place near each other. Follow the onscreen instructions
2. Set up Face ID or Touch ID.
3. Choose how you want to transfer your data.

• If you download from iCloud, your apps and data download in the background so that you can start using your new device right away.
• If you transfer directly from your previous device, you’ll need to wait for the transfer to complete on both devices before you can use them.

4. Keep your devices near each other and plugged in to power until the data migration process is complete

Question 6

If your new device is enrolled in Apple School Manager or Apple Business Manager, you can use Quick Start to transfer data from your current device.

A. True
B. False

Answer 6

B. False

You can’t use Quick Start to transfer data from your current device if your new device is enrolled in Apple School Manager or Apple Business Manager

Question 7

Scenario: You are transferring data from an iPhone 14 or earlier to an iPhone 15 with a lightning cable.

What device can you use for compatibility of the cable?

Answer 7

USB-C to Lightning Adapter

https://www.apple.com/shop/product/MUQX3AM/A/usb-c-to-lightning-adapter

Question 8

What are the steps to using Finder to transfer data from your previous iOs device to your new iPhone or iPad?

Answer 8

1. Back up data from previous iPhone/iPad
2. Turn on new device. A “Hello” screen should appear
3. Follow the steps until “Apps & Data” screen appears
4. Tap Restore from Mac or PC
5. Connect new device to the computer or Mac
6. Open Finder/Apple Devices/iTunes and select your device
7. Select Restore Backup. Choose the latest backup of your previous device
8. Enter password if it’s an encrypted backup
9. Wait for process to finish, then complete the rest of the setup on your new iPhone/iPad

Question 9

What are the steps to transfer your data to your new iPhone or iPad with your old device, through iCloud

Answer 9

1. Make sure both devices are connected to a Wi-Fi network, Bluetooth is turned on, and they’re both plugged into a power source. Both should be near each other
2. Turn on new device, “Hello” screen should appear, Follow onscreen instructions until Quick Start screen appears
3. Follow steps on your old device to scan an animation (on new device) with the camera
4. Continue on your new device when prompted and enter the passcode of your old device
5. When you reach Transfer Your Data screen, tap Download from iCloud

If you don’t have your old device, you can still download from an iCloud backup when “Transfer Your Apps & Data” appears and by tapping “From iCloud Backup”

Question 10

When transferring data from your old iPhone to a new iPhone and you forgot the old passcode of your old iPhone, what should you do?

Answer 10

tap “Forgot passcode for [’current device’]?” Then tap “Sign in Manually” to enter your Apple ID password

Question 11

What do carriers need to support transferring your eSIM during Quick Start? (for transferring to a new iPhone)

Answer 11

eSIM Quick Transfer

Question 12

Where can you find settings to convert a physical SIM to an eSIM on the same iPhone (if your carrier supports it)

Answer 12

go to Settings > Cellular > Convert to eSIM

Question 13

Your previous SIM is still activated when the cellular plan on your new iPhone activates.

A. True
B. False

Answer 13

B. False

Question 14

Where can you find the settings to transfer a physical SIM or eSIM on your previous iPhone to an eSIM on your new iPhone after setup

Answer 14

Settings > Cellular > Add Cellular Plan

Question 15

If you skipped any steps during Quick Start, where can you finish setting up your iPhone?

Answer 15

Settings

Question 16

Which task should you complete before you transfer the information from your current iPhone to a new iPhone that you haven’t set up?

A. Back up your current iPhone using iCloud.

B. On your current iPhone, use Erase All Content and Settings.

C. On your new iPhone, go to Settings > General > Transfer or Reset iPhone.

Answer 16

A. Back up your current iPhone using iCloud.

When you back up your iPhone, you have an additional copy of your current information that you can transfer to your new device if needed.

Question 17

Which method lets you transfer data and content directly from your current device to your new device?

A. iCloud

B. Computer

C. Quick Start

Answer 17

C. Quick Start

Quick Start directly transfers data and information from your current device to your new device.

Question 18

Where do you complete steps that you skipped during Quick Start?

A. In Settings on your new device

B. In Setup Assistant on your current device

C. In a web browser while signed in to your iCloud account on your new device

Answer 18

A. In Settings on your new device

You complete any steps that you skipped during Quick Start in Settings on your new device.

Question 19

____ uses a Wi-Fi peer-to-peer connection to transfer data between Mac computers.

Answer 19

Migration Assistant

Important: Turn off any antivirus or firewall software on your old Mac until you finish the migration.

Question 20

On your Mac, how can you find Migration Assistant from the Utilities folder of your Applications folder?

Answer 20

in Finder, choose Go > Utilities

Question 21

To facilitate better migration, Mac computers that are enrolled in an MDM solution don’t transfer ____, ____, or ____ settings.

Answer 21

System, Network, Printer

Question 22

What are the steps to transfer data from a Mac to another Mac using Migration Assistant?

Answer 22

1. Place your Mac computers next to each other. Make sure that they both have Wi-Fi turned on and are connected to a power source.
2. On your old Mac, choose Apple menu > System Settings > General > Sharing, then make sure that a name appears in the “Local hostname” field.
3. On your new Mac, proceed in Setup Assistant to the Migration Assistant screen. Confirm that “From a Mac, Time Machine backup or Startup disk” is selected, then click Continue
4. On your old Mac, choose Applications > Utilities and open Migration Assistant, click Continue, input administrator account username and password, click OK
5. Select “To another Mac” then click Continue
6. On your new Mac, select the icon of your old Mac, then click Continue.
7. Verify that the same code appears on your new Mac, then click Continue on your old Mac
8. On your new Mac, select the content and data you want to transfer, then click Continue.
9. Set Password for your Admin account(s). Enter and confirm the password for each account
10. On the Migration Complete screen, click Restart Now

Question 23

Scenario: You are planning to migrate data from your old Mac to a new Mac

If the Migration Assistant screen doesn’t appear on your new Mac, what should you do?

Answer 23

contact your MDM Administrator

Question 24

Aside from going to Applications > Utilities to open Migration Assistant, where else can you access Migration Assistant from the system settings?

Answer 24

System Settings > General > Transfer or Reset

Question 25

On your old Mac, what happens after inputting administrator username and password to open Migration Assistant?

Answer 25

macOS quits all open apps and logs out. The Migration Assistant screen appears

Question 26

While migrating data, if a user account already exists on a new Mac, what are your two options for this?

Answer 26

1. Rename the account
2. Replace the existing account

If you rename the old account, it appears on the new Mac as a separate user with a separate home folder and login. If you replace the existing account, it and its home folder are deleted and replaced with the migrated account.