Getting to Know MDM Flashcards
https://it-training.apple.com/tutorials/support/sup530/
MDM profiles and commands cannot help isolate personal and organizational information for increased security and privacy.
A. True
B. False
B. False
Understanding How MDM Manages Devices
iPhone, iPad, Mac, Apple TV, and Apple Watch have built-in frameworks that support MDM. An MDM administrator sends profiles and commands to devices that an organization — or a member of the organization — owns.
These profiles and commands automate the installation of certificates and applications and configure access to resources like networks and email
A. True
B. False
A. True
MDM can help increase device supportability, security, and organization functionality while maintaining user flexibility. With MDM, you can update software and device settings, monitor compliance with organizational policies, and remotely wipe or lock devices
A. True
B. False
A. True
An ____ contains identity certificates and information to associate a device with an MDM solution.
enrollment profile
Before a device can be managed, it must be enrolled into an MDM solution with an enrollment profile
When an organization-owned device is enrolled into an MDM solution using ____, that device is both managed and supervised
Automated Device Enrollment
An MDM administrator has more control over a supervised device than a user-owned managed device.
If your organization uses an MDM solution, you need to understand and comply with organizational policies for device enrollment and management while providing support.
A. True
B. False
A. True
The presence of a profile means that an MDM solution manages the device.
A. True
B. False
B. False
A profile contains one or more payloads. A payload provides specific settings and authorization information for Apple devices.
You can create and use profiles to share and apply settings without an MDM solution, but they won’t be automatically installed and applied to devices. The presence of a profile doesn’t necessarily mean an MDM solution manages the device.
An ____ must be installed for a device to be managed by an MDM solution, whether that happens automatically, manually by an administrator, or by a user signing in to a Managed Apple ID account on their personal device.
MDM enrollment profile
Configuration profiles can contain ____ that manage networking, iCloud access, password policies, FileVault, and many other settings. ____ enhance the user experience because they automate network, account, and app setup and configuration. The user doesn’t need to do anything.
payloads
____ is an update to the existing management protocol. It uses declarations to asynchronously update the device settings, restrictions, assets, and more
Declarative device management
What are the steps to find an MDM profile on an iPhone or iPad that your organization owns?
open Settings > General > VPN & Device Management.
What are the steps to find an MDM profile on a user-owned iPhone or iPad?
open Settings > General > VPN & Device Management to show the managed account for the MDM profile. Then access the MDM profile by tapping Managed Account > Profiles and Device Management
What are the steps to find an enrollment profile on a Mac?
open System Settings > Privacy & Security > Profiles.
You can also find profiles in the system report on your Mac. Press and hold the Option key, then choose Apple menu > System Information to open the system report. In the sidebar, scroll to Software and click Profiles or Managed Profiles.
If there’s no MDM profile, then the device isn’t managed.
A. True
B. False
A. True
Remember that when you find an MDM profile, you verify that a device is managed.
What are the steps to reveal the configuration profiles and payloads on iPhone or iPad
open Settings > General > VPN & Device Management. To reveal the configuration profiles, tap More Details.
On a user-owned iPhone or iPad, open Settings > General > VPN & Device Management to show the managed account for the MDM profile. Then, access the MDM enrollment profile and more details by tapping Managed Account > Profiles and Device Management. Finally, tap More Details.