Troubleshooting Wi-Fi Connectivity on Mac and using Wireless Diagnostics on your Mac

Question 1

Which application can detect common problems with your wireless connection, and monitor it for intermittent connectivity failures?

Answer 1

Wireless Diagnostics

Question 2

How do you access Wireless Diagnostics from the menu bar?

Answer 2

1. Hold Option key and Click the Wi-Fi status icon
2. Choose “Open Wireless Diagnostics”

You can also navigate to Macintosh HD > System > Library > CoreServices > Applications to access Wireless Diagnostics.

Question 3

Wireless Diagnostics continuously monitors your wireless connection even if you change Wi-Fi networks.

A. True
B. False

Answer 3

B. False

Monitoring continues as long as the Monitor pane is open and you don’t change Wi-Fi networks

Question 4

The Wireless Diagnostics report is a ____ file that contains many files that describe your wireless environment in detail

A. Plain text
B. Encrypted
C. Obfuscated
D. Compressed

Answer 4

D. Compressed

Question 5

Where can you find the wireless diagnostics report?

(What directory path)

Answer 5

/private/var/tmp

Question 6

The Wireless Diagnostic report filename starts with WirelessDiagnostics- and ends with ____

Answer 6

.tar.gz

Question 7

What are the steps to accessing the Wireless Diagnostic report file?

Answer 7

1. From the Finder menu bar, choose Go > Go to Folder.
2. Type /private/var/tmp, then click Go.

Question 8

Which key or key combination do you press and hold before you click the Wi-Fi status icon to access the Open Wireless Diagnostics option?

A. Shift

B. Option

C. Command-W

D. Option-Command-Esc

Answer 8

B. Option

Option-clicking the Wi-Fi status icon accesses the Open Wireless Diagnostics option in the macOS Wi-Fi status menu.

Question 9

After the Wireless Diagnostics analysis is complete, click the ____ in the Summary pane to learn more about each item in the list.

Answer 9

Info button (i button)

Question 10

Where do you find the Renew DHCP Lease setting?

Answer 10

1. On your Mac, choose Apple menu > System Settings
2. Click Network
3. Click the network service that needs a renewed IP address, then click Details.
4. Click TCP/IP, then click Renew DHCP Lease. Click OK

Question 11

An ____ is a number that identifies each computer across the internet or a network.

Answer 11

Internet Protocol (IP) address

Question 12

While using a Mac, how do you copy the password of a known Wi-Fi network?

Answer 12

1. choose Apple menu > System Settings
2. click Wi-Fi in the sidebar
3. Known Networks
4. Click the More button, then choose Copy Password.

Question 13

Use a ____ to help reduce tracking of your Mac by Wi-Fi network operators.

Answer 13

Private Wi-Fi address

Tracking can occur when your address always appears the same to other devices and networks

Question 14

A ____ private address reduces tracking on this network, and across other networks.

Answer 14

rotating

Question 15

A ____ private address allows this network to track this Mac, but helps reduce tracking across other networks.

Answer 15

fixed

Question 16

From the WiFi details button settings, which mode reduces your data usage over the Wi-Fi network?

Answer 16

Low data mode

Question 17

The ____ is an internet privacy service that lets you connect to virtually any network and browse with Safari even more securely and privately

Answer 17

iCloud Private Relay (for iCloud+ subscribers)

It ensures that the traffic leaving your device is encrypted and uses two separate internet relays so that no one can use your IP address, location, and browsing activity to create a detailed profile about you

Question 18

What are the steps to turning on iCloud Private Relay on your devices?

Answer 18

1. Settings (or System Settings for Mac)
2. Click your name at the top of the sidebar (or Sign in with an Apple account)
3. iCloud
4. Private Relay, turn on Private Relay, then click Done

Question 19

Where do you find DNS settings on Mac?

Answer 19

1. Apple menu > System Settings
2. Network
3. Click a network service
4. click Details, then click DNS

Question 20

____ servers map domain names to Internet Protocol (IP) addresses. When used in conjunction with search domains, they allow you to go quickly to websites and servers you visit frequently without typing the complete address.

Answer 20

Domain Name System (DNS)

Question 21

____ is part of Microsoft Windows servers. It maps server names and locations with Internet Protocol (IP) addresses

Answer 21

Windows Internet Name Service (WINS)

Question 22

A ____ is a computer on a local network that acts as an intermediary between a single computer user and the internet, so that the network can ensure security, administrative control, and caching service

Answer 22

proxy server

Question 23

You can use a ____ file for automatic proxy configuration settings

Answer 23

Proxy Auto-Configuration (PAC)

Question 24

When choosing to bypass proxy settings, to bypass all websites on a domain, use an ____ before the domain name

Answer 24

asterisk —- for example *apple.com

Question 25

Scenario: You are signed in to a Wi-Fi network and you can use your Mac to share the password with another nearby Mac, iPhone, or iPad

What are the requirements to be able to share the password to the other device (through a Wi-Fi Password share notification)

Answer 25

1. You are signed in to your Apple account
2. Your Mac is unlocked and connected to the Wi-Fi network
3. The person you’re sharing the password with is signed to their Apple Account on the other device
4. The person is in your contacts list in the Contacts app
5. The other device is close to your Mac

Note: If you’re sharing the password with another device you own, make sure your own Apple Account is in your contacts list.

Question 26

What are the steps to showing or hiding the Wi-Fi status menu

Answer 26

1. On your Mac, choose Apple menu > System Settings, then click Control Center in the sidebar. (You may need to scroll down.)
2. Click the pop-up menu next to Wi-Fi, then do one of the following:

Show the Wi-Fi status menu: Choose Show in Menu Bar.

Hide the Wi-Fi status menu: Choose Don’t Show in Menu Bar.

Question 27

What buttons do you press on the Wi-Fi icon on the menu bar to view details about your Wi-Fi connection?

Answer 27

Option-click

Question 28

What are the 7 different Wi-Fi icons on Mac? (to see the status of your wireless network connection in the Wi-Fi menu)

Answer 28

Refer to this link: https://support.apple.com/en-ph/guide/mac-help/mchlcedc581e/15.0/mac/15.0

Question 29

Set to WPA3 Personal for better security, or set to WPA2/WPA3 Transitional for compatibility with older devices

A. True
B. False

Answer 29

A. True

WPA2 Personal (AES) is appropriate when you can’t use one of the more secure modes. In that case, also choose AES as the encryption or cipher type, if available

Question 30

The ____ is the name that your network uses to advertise its presence to other devices

Answer 30

SSID (service set identifier)

It’s the name that nearby users see on their device’s list of available Wi-Fi networks.

Question 31

If your router is providing a Wi-Fi 6E network that isn’t using the same name for all bands, Apple devices that support Wi-Fi 6E will not identify the network as having limited compatibility

A. True
B. False

Answer 31

B. False

If your router is providing a Wi-Fi 6E network that isn’t using the same name for all bands, Apple devices that support Wi-Fi 6E will identify the network as having limited compatibility.