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(Unfinished,ongoing) Apple Device Support 2024 (SUP-2024) > Getting to Know Managed Apple IDs > Flashcards

Getting to Know Managed Apple IDs Flashcards

https://it-training.apple.com/tutorials/support/sup510

1
Q

An ____ is a single account for identity and access that connects Apple products and services so that they work together more smoothly

A

Apple ID

As an identifier, an Apple ID helps you connect with others using FaceTime or iMessage, or get in touch with Apple Support

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2
Q

With an Apple ID, on devices, what specific Apple services do you gain access to?

A
  • The iTunes Store and App Store for content and apps
  • iCloud for access to files and backups
  • iWork and Notes for collaboration
  • Continuity for productivity across devices

You can complete the initial setup and configuration of a new Apple device without signing in with an Apple ID. However, some services and features will be unavailable until an Apple ID is associated with the device.

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3
Q

Depending on how your organization configures its Managed Apple IDs, it can implement additional capabilities, settings, and restrictions that manage applications, data, communications, access to organization resources, and more.

A. True
B. False

A

A. True

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4
Q

Only organizations can create and manage a Managed Apple ID to administer access to Apple services and organization resources and to distribute applications.

A. True
B. False

A

A. True

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5
Q

When you use a device with both a Managed Apple ID and a personal Apple ID, your personal data and the organization’s data are kept separate and cryptographically secure. You can continue to access your personal data with your personal Apple ID — without the organization having access to this data.

A. True
B. False

A

A. True

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6
Q

Mobile device management (MDM) administrators use ____, ____, and ____ to deploy Apple devices. They can also create and manage the Managed Apple ID accounts at scale from these web-based portals

A

Apple Business Manager, Apple Business Essentials, and Apple School Manager

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7
Q

In Apple Business Manager or Apple Business Essentials, you can manually create a new user if you have the role of ____ or ____

A

Administrator or People Manager

In Apple School Manager, a Site Manager can also create a new user. The same roles can also import, sync, or federate users from other systems to generate Managed Apple IDs.

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8
Q

A user can’t reset the password for their Managed Apple ID. An Apple Business Manager, Apple Business Essentials, or Apple School Manager user with the role of Administrator or People Manager can reset the password. An Apple School Manager user with the role of ____ can also reset the password.

A

Site Manager

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9
Q

If a user is locked out because Apple suspects fraudulent activities on the account, an Apple Business Manager, Apple Business Essentials, or Apple School Manager user with the role of Administrator must contact Apple to unlock the account. At that point, the administrator can reset the Managed Apple ID password.

A. True
B. False

A

A. True

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10
Q

If the administrator forgets or loses their password before at least one additional administrator is created, they must use the ____ website to reset their password for Apple Business Manager, Apple Business Essentials, or Apple School Manager.

A

iforgot.apple.com

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11
Q

For Locating Lost Devices

Personal Apple ID users can use Find My to locate lost devices. Managed Apple ID administrators can use which service?

A

MDM Lost Mode

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12
Q

Managed Apple ID users can use their personal iCloud Mail account

A. True
B. False

A

B. False

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13
Q

Managed Apple ID users can browse but cannot buy apps from the App Store

A. True
B. False

A

A. True

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14
Q

While signing up for Apple Business Manager, if your organization isn’t approved during the verification window, your organization and its data Managed Apple IDs—is deleted.

A. True
B. False

A

A. True

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15
Q

When users have the same Apple ID everywhere they sign in, it helps ensure that all their Apple services and devices work together seamlessly. They can access personal content from all the devices using their personal Apple ID

A. True
B. False

A

A. True

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16
Q

If a user is unsure whether they have an Apple ID or forgot what it is, they can find it by entering their name and email address at which Apple website?

A

iforgot.apple.com

17
Q

At ____ , users can manage settings related to signing in, account security, and recovering account access when having trouble signing in

which Apple website?

A

appleid.apple.com

18
Q

To keep a personal Apple ID current and safe, what measures should users do?

A
  • Change the password periodically.
  • Update trusted phone numbers and trusted devices.
  • Use two-factor authentication, including security keys
  • Make sure that the notification email address is one they frequently use.
19
Q

What happens when you sign in to your Apple ID on another Apple device?

A. The login attempt is denied
B. A messsage appears indicating that the Apple ID is currently in use.
C. You can sync designated data and settings from your other devices.

A

C. You can sync designated data and settings from your other devices.

When you sign in to your Apple ID on another iPhone, iPad, or Mac, you can choose to sync designated data and settings from other Apple devices using the same Apple ID.

20
Q

What happens if you complete the setup of a new Apple device without signing in with an Apple ID?

A. The device restarts, and you must sign in with a valid Apple ID to access it.

B. Some services and features are unavailable until an Apple ID is associated with the device.

C. All services and features are available as long as you have a working wireless network connection.

A

B. Some services and features are unavailable until an Apple ID is associated with the device.

You can complete the initial setup and configuration of a new Apple device without signing in with an Apple ID. However, some services and features are unavailable until an Apple ID is associated with the device.

21
Q

Which option doesn’t work for creating a new Apple ID?

A. Apple TV

B. The App Store

C. A web browser

D. iTunes for Windows

A

A. Apple TV

You can’t create an Apple ID using Apple TV.

22
Q

In the App Store, a user can browse and view apps but can’t buy them.

What’s the possible cause of this issue?

A. The user is signed in with a Managed Apple ID.

B. The user didn’t turn on two-factor authentication.

C. The user has an outstanding payment due for a subscription.

A

A. The user is signed in with a Managed Apple ID.

When signed in with a Managed Apple ID, the user can browse but not buy (or get for free) items from the App Store, the iTunes Store, or Apple Books.

23
Q

What are the steps to turning on two-factor authentication for you Apple Account on your iPhone or iPad?

A

Go to Settings > [your name] > Sign-In & Security. Tap Turn On Two-Factor Authentication. Then tap Continue and follow the onscreen instructions.

24
Q

What are the steps to turning on two-factor authentication for you Apple Account on your Mac?

A

Choose Apple menu  > System Settings > [your name] > Sign-In & Security. Next to Two-Factor Authentication, click Turn On and follow the onscreen instructions.

25
Q

When using a web browser, what are the steps to turning on two-factor authentication for you Apple Account?

A

Go to account.apple.com and sign in to your Apple Account. Answer your security questions, then tap Continue. Tap Continue when you see a prompt to upgrade account security. Then tap Upgrade Account Security and follow the onscreen instructions.

26
Q

What are the steps to see, add, or change your trusted phone numbers on your iPhone or iPad?

A

On your iPhone or iPad: Go to Settings > [your name] > Sign-In & Security. Above Email & Phone Numbers, tap Edit.

27
Q

What are the steps to see, add, or change your trusted phone numbers on your Mac?

A

On your Mac: Choose Apple menu  > System Settings > [your name] > Sign-In & Security, then add or remove a trusted phone number.

28
Q

What are the steps to see, add, or change your trusted phone numbers on a web browser?

A

Go to the Account Security section of account.apple.com

29
Q

A ____ is an iPhone, iPad, Apple Watch, Apple Vision Pro, or Mac that you’ve already signed in to using two-factor authentication

A

trusted device

It’s a device that we know is yours and that can be used to verify your identity by displaying a verification code from Apple when you sign in on a different device or browser

(Unfinished,ongoing) Apple Device Support 2024 (SUP-2024) (10 decks)

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