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(Unfinished,ongoing) Apple Device Support 2024 (SUP-2024) > Backing Up iPhone or iPad > Flashcards

Backing Up iPhone or iPad Flashcards

https://it-training.apple.com/tutorials/support/sup005/

1
Q

Automated Device Reenrollment

If the Mac appears in Apple School Manager or Apple Business Manager, what command can be issued on the Mac to reenroll in a new MDM solution?

A

sudo profiles renew -type enrollment

After reenrollment, the Mac is supervised.

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2
Q

When you restore from a backup onto the same iPhone or iPad, your backup’s supervision state is restored.

A. True
B. False

A

A. True

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3
Q

If you restore from a backup onto a different iPhone or iPad, your supervision state comes from Apple School Manager, Apple Business Manager, or Apple Business Essentials

A. True
B. False

A

A. True

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4
Q

Paired and managed Apple Watch devices are unpaired and reset when the MDM profile is removed.

A. True
B. False

A

A. True

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5
Q

You cannot check your iCloud storage on your Mac, iPhone, iPad, or iPod touch

A. True
B. False

A

B. False

  1. go to Settings (or System Settings) > [your name] > iCloud.
    The bar graph shows your overall storage usage.
  2. Tap Manage Account Storage or Manage Storage for more details.
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6
Q

You automatically get ____ GB of free storage on iCloud

A

5

You can get more storage when you upgrade to iCloud+. (up to 12TB)

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7
Q

What are the steps to use your device to check its storage

A

Go to Settings > General > [Device] Storage

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8
Q

What does “Offload Unused Apps” do?

A

Automatically remove apps you haven’t used for some time. Offloading apps frees up storage used by the app, but keeps its documents and data

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9
Q

How do you manually offload an App on iPhone?

A
  1. Open the Settings app.
  2. Navigate: General
  3. iPhone Storage.
  4. Tap the app to offload.
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10
Q

Scenario: You are using a Windows PC and you want to check the storage on your iOS device. What app do you need?

A

Apple Devices app

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11
Q

When you stream music or video, that content is stored as ____ files on your device so you can quickly access it again.

Your device automatically removes ____ files and temporary files when your device needs more space.

A

cached

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12
Q

When you set up iCloud Backup, the device automatically backs up every day as long as you ____ , ____ , and ____ .

A

connect it to a network, connect it to a power source, and lock the screen.

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13
Q

iCloud backups are not always encrypted

A. True
B. False

A

B. False

iCloud backups are always encrypted and include nearly all data and settings stored on your device

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14
Q

Before taking the steps to backup up your iPhone through iCloud, what do you need to check first?

A
  1. Make sure that you have enough available iCloud storage
  2. Make sure that your iPhone is on a Wi-Fi network
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15
Q

What are the steps to Backup iPhone through iCloud?

A
  1. Settings
  2. Tap your name
  3. iCloud
  4. iCloudBackup > Tap Back Up Now
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16
Q

While backing up your iPhone through iCloud backup, If your device leaves the Wi-Fi network, the backup process is aborted and you have to start all over again

A. True
B. False

A

B. False

If your device leaves the Wi-Fi network, the backup process pauses until the device reconnects

17
Q

When the backup process completes, how do you confirm if the backup was successful?

A

in iCloud Backup, check the date and time of the last backup that appears below “Back Up Now”

18
Q

Backups to a Mac or PC are encrypted by default

A. True
B. False

A

B. False

To enable encrypted backups, do the ff:

  1. Finder > Click on your device on the sidebar
  2. General tab
  3. Check “Encrypt local backup”
  4. Create a memorable password
19
Q

Creating a backup on your Mac automatically turns off iCloud backups

A. True
B. False

A

A. True

Remember to turn on iCloud backups again on your device if you want to continue backing it up using iCloud.

20
Q

Encrypted backups include Face ID, Touch ID, or device passcode data.

A. True
B. False

A

B. False

https://support.apple.com/en-us/108353

21
Q

Scenario: You forgot the password for your iPhone, iPad, or iPod touch encrypted backup.

What should you do?

A

go to Settings > General > Transfer or Reset [Device], then tap Reset.

Tap Reset All Settings and enter your device passcode.

22
Q

How do you check to see if your iPhone/iPad backups to the Mac are encrypted?

A
  1. Connect your device to your Mac
  2. Open Finder
  3. General tab > Manage Backups Button
  4. Look for the lock icon next to your device’s name.

You should also be able to see the date and time that the backup was created.

23
Q

You can use Wi-Fi to back up your iPhone or iPad to your Mac

A. True
B. False

A

A. True

To use the feature, however, you must select “Show this iPhone when on Wi-Fi” below Options while your device is connected to your Mac.

24
Q

What are the steps to backing up your iPhone or iPad to the Mac

A
  1. Connect your iPhone or iPad to your Mac with the appropriate cable. (Click Allow if it pops up)
  2. Finder > select your iPhone/iPad in the left sidebar (Click trust if it pops up)
  3. Select “Back up all of the data on your iPhone to this Mac”
  4. click Apply
25
Q

What should you do if your iPhone backup process doesn’t start automatically after you enter the encryption password for encrypted backup?

A

click Back Up Now

26
Q

Where can you manage which apps will be included on iCloud backups?

A
  1. Settings
  2. Tap your name
  3. iCloud
  4. Manage Account Storage > Backups
27
Q

What Mac app do you need to use to manually back up or transfer selected photos from your iPhone to your Mac

A

Photos

or you could use Airdrop

28
Q

Using the Finder, what do you need to do to show where your Mac stores backups?

A
  1. Connect iPhone to Mac with the appropriate cable
  2. Finder
  3. Select your iPhone in the left sidebar below Locations
  4. Click Manage Backups
  5. Control-click a backup, then choose Show in Finder from the shortcut menu. Click OK to close the “Device backups” dialog.

or manually, in Finder, select Go> Go to Folder > Type ~/Library/Application Support/MobileSync/Backup/ in the pathname window.

29
Q

In device deployment scenarios or when working with organization-owned devices, you can use ____ for Mac to back up your iPhone or iPad and restore the backup to other devices to maintain the same configurations across them

A

Apple Configurator

30
Q

What are the steps to back up your iPhone to your Mac using Apple Configurator?

A
  1. Connect your iPhone to your Mac with the appropriate cable.
  2. Open Apple Configurator and select your iPhone from the All Devices window.
  3. Choose Actions > Advanced > Enable Encrypted Backups. Enter an encryption password.
  4. choose Actions > Back Up.
31
Q

In Apple Configurator, how do you check if the backup process has completed?

A
  1. Choose Apple Configurator > Settings
  2. Click the Backups tab, and confirm that your backup completed successfully.
32
Q

What do you need to back up your iPhone or iPad using iCloud?

A. Available iCloud storage space

B. Encryption key

C. A wired connection to a Mac

A

A. Available iCloud storage space

Make sure that you have enough iCloud storage space for your data and content.

33
Q

iCloud automatically backs up your iPhone or iPad every day.

A. True

B. False

A

A. True

After you set up iCloud Backup, your iPhone or iPad automatically backs up every day as long as you connect it to a Wi-Fi network and a power source and lock the screen.

34
Q

What must you do each time you back up iPhone or iPad to a computer?

A. Connect to Wi-Fi.

B. Encrypt your backup.

C. Manually initiate the backup.

A

C. Manually initiate the backup.

When you use a computer to back up your iPhone or iPad, you must manually initiate the backup.

35
Q

Backups can contain private information—such as app data, account and password information, and browser history

A. True
B. False

A

A. True

Before backing up a device, review the device’s content for any information you don’t want restored to other devices

36
Q

In Apple Configurator, what are the steps to Restore from a backup?

A
  1. Connect one or more devices to a USB port on the Mac that has Apple Configurator installed, then select them in the device window.
  2. Do one of the following:
    * Choose Actions > Restore from Back Up.
    * Control-click the selected devices, and choose Restore from Back Up.
  3. Select the backup you want to restore, then click Restore.
37
Q

After restoring iOS devices with Apple Configurator, all contents on the devices will be erased. If the devices are supervised, they will be unsupervised after the restore.

A. True
B. False

A

A. True

38
Q

To ensure the highest level of security for backups of devices owned by an organization, it’s recommended to use a Mac

A. True
B. False

A

A. True

39
Q

If the connection from the restored device isn’t accepted by the MDM solution, then the MDM enrollment profile, associated configurations, and apps marked for removal on unenrollment get removed.

A. True
B. False

A

A. True

(Unfinished,ongoing) Apple Device Support 2024 (SUP-2024) (10 decks)

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