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Apple Device Support 2024 (SUP-2024) > Managing eSIMs and Cellular Data > Flashcards

Managing eSIMs and Cellular Data Flashcards

1
Q

Airplane Mode does not disable cellular

A. True
B. False

A

B. False

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2
Q

Where can you find Cellular Data settings?

A

Settings > Cellular (or Cellular Data)

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3
Q

When travelling internationally without service, where can you turn on Data Roaming on your iPhone?

A

Cellular > Cellular Data Options > Data Roaming

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4
Q

Where can you manually update your carrier settings on your iPhone/iPad?

A

Settings > General > About

If an update is available, a dialog appears

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5
Q

You can activate your eSIM while you’re setting up your iPhone if your carrier supports ____ or ____.

A

eSIM Carrier Activation, eSIM Quick Transfer

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6
Q

If your carrier supports transfering a phone number from your previous iPhone eSIM to your new iPhone without needing to contact them, what are the conditions/requirements for transfer?

A
  • Signed in with your Apple ID on both devices
  • previous iPhone unlocked, nearby with Bluetooth turned on, and iOS16 or later
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7
Q

On your new iPhone, where do you transfer your SIM/eSIM from a previous iPhone?

A

Settings > Cellular > Add Cellular Plan

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8
Q

On your iPhone, where can you convert a physical SIM to an eSIM?

A

Settings > Cellular > Convert to eSIM > Convert Cellular Plan

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9
Q

If you’re using an iPhone with iOS 17.4 or later and you receive an eSIM QR code from your carrier in an email, or from the carrier webpage, how do you add it as an eSIM to your iPhone?

A

touch and hold the QR code, then tap Add eSIM

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10
Q

In Settings > Cellular > Cellular Data Options > Data Mode, what does Low Data Mode do?

A

Pauses automatic updates and background tasks when iPhone isn’t connected to Wi-Fi

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11
Q

In Settings > Cellular > Cellular Data Options > Voice & Data, what does 5G Auto do?

A

Your iPhone automatically switches to LTE when 5G speeds don’t provide noticeably better performance. This optimizes battery life.

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12
Q

How do you turn off 5G?

A

In Settings > Cellular > Cellular Data Options > Voice & Data > choose LTE

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13
Q

If Wi-Fi connectivity is poor, ____ automatically switches to cellular data to boost the signal

A

Wi-Fi Assist

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14
Q

Where can you turn on SIM PIN?

A

Settings > Cellular > SIM PIN

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15
Q

Where do check to see if your iPhone is locked to your carrier?

A

Settings > General > About

If “No SIM restrictions” appears next to Carrier Lock, your iPhone is unlocked.

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16
Q

Apple can unlock your iPhone for use with a different carrier

A. True
B. False

A

B. False

17
Q

You can have ____ eSIMs active on supported iPhone models at the same time

A

2

This could, for example, include one eSIM for your home and another eSIM for the place you’re visiting

Apple Device Support 2024 (SUP-2024) (30 decks)

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