unit 6 - herzberg Flashcards
what did herzberg find from research
diff aspects of a job have diff impacts on motivation
what are the two categories
extrinsic /hyigene
intrinsic/motivating
what are extrinsic factors
aspects of work if present prevent workers frombeng disatsified
what are intrinsic factors
aspects of work that motivate workers
give examples of extrinisc factors
working conditions
basic pay
company procedure e.g health and safety
if confition in wotk are cold and pay conditions are very basic and company has very petty procedures this is an exmaple of e
extrinsic factors not bein presnt
if extrensic factors are not present what happens
dissatified workers with low motivation
how do we fix disatisfaction
but extrnsic factors in pale worekrs stop complaingin
what important about extrinsic factors
if there they wont be motivated
but they wont be disatisfied either
example fo intrinsic factros
traingn and developmetn opportunities
resposibility
if we provide intrisnisc factors to our wokres what will happen
they will become motivated
this can connect to maslows self actualisation
what do maanger shave to do with this model
got to put hygiene factors in place to prevent disatisfieed worker
got to selecta ppropriate motivaitng factos to get most out of employees
whats the og linkwith motivation
more motivated , more productive = greater ouptu
absenteeism drop
labour turnover reduce
less recruitment costs
