Unit 2 Ml&D making : understanding managment leadership and decision making Flashcards

1
Q

businesses operate in different ways therefore they may require managers to

A

undertake varying tasks and dutieas

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2
Q

What are the 4 basic functions and managmnet duties

A

planning
organising
directing
controlling

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3
Q

what is the constant and central element of any managers work

A

making descisions

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4
Q

What is planning

A

looking to the fututre

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5
Q

planning is described as the something the other three managmnet functions should be based

A

foundation

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6
Q

a) planning requires managment to ….

A

evaluate where the company is currently

against where it would like to be in the future

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7
Q

b) planning allows managers to take descisions so that

A

the company moves forward in an organised and coherent manner

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8
Q

true or false planning gives managers something against to judge their actions

A

true

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9
Q

the planning process is described as

A

continual

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10
Q

why is the planning process described as continual

A

external factors change allll the time

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11
Q

when planning changes why does a company have to adjust its its course of action

A

to ensure it achieves its objectives

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12
Q

planning helps mangers reduce the

A

chance of projects failing in the future

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13
Q

a plan can highlight

A

problems

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14
Q

what can a plan encourage managers to develop

A

solutions

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15
Q

a plan helps make sure managers have all the…

A

resources they need

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16
Q

what is a contingency plan

A

when a plan is extended to help managers overcome emergencies or crises

17
Q

What is organisation

A

when managment assembles resources needed to caryy out actions laid out as part of the planning process

18
Q

throughout the process of getting organised managers will determine the

A

internal organisational structure

19
Q

thorughout the process of getting organised management will establish and

A

maintain relationships

as well as allocationg resources that are needed

20
Q

an essential part of organising/effective managment is

A

acquiring resources

21
Q

a succesful business will do what

A

plan carefully and

seek to use a minimum of resources to achieve its objectives (maybe to keep costs low)

22
Q

through DIRECTING what is management able to do

A

influence/oversee behaviour of staff in achieving the company’s goals

assisting them by providing the necessary resources

23
Q

what does directing employees entail

A

leading employees through motivation and communication

24
Q

motivation

A

the willingness to achieve a target or goal

25
Q

employess that are highly motivated generally perform

A

better

26
Q

emplyees that are highly motivated perform better what does this help the business do

A

achieve its objectives

27
Q

as highly motivated employees perform better and therefore helps a busines in achieving it’s objectives what do managers focus on

A

put a lot of focus on motivating their employees

28
Q

give examples of managers motivating employees

and overall what does this do

A

financial incentives
granting authority to take descisions

encourages them,improves motivation and performance overall

29
Q

what is communication

A

exchange of info between one or more people

30
Q

effective communication can take on a number of forms give examples of these

A

praise

clear guidance

31
Q

whatever form effective communcation takes place it can help to

A

achieve high levels of productivity

encourages employees use their initiative as well as solve problems