unit 4.1

Question 1

organisational structures

Answer 1

the way a business arranges itself to carry out activities

Question 2

span of control

Answer 2

the number of employees managed directly by another employee

Question 3

organisational chart

Answer 3

a plan showing the roles of, and relationships inbetween all the employees in a business

Question 4

line manager

Answer 4

an employees immediate superior or boss

Question 5

tall structure

opposite of flat structure

Answer 5

managers will have a narrow span of control and a relatively small number of subordinates or staff

communication is harder

Question 6

flat structure

opposite of tall structure

Answer 6

an organisation has a wide span of control few levels of management between the workforce and the highest level managers

communitcation is easier

Question 7

authority management style

Answer 7

junior employees are closely monitored by senior management

Question 8

delegation management style

Answer 8

junior employees are free to make decisions

Question 9

centralisation

Answer 9

decisions are made at the top of the organisational structure and information is passed down

Question 10

decentralisation

Answer 10

individual stores get to make their own decisions on how a business is run