unit 1.4 (quizlet version) Flashcards by Katie ORGAN | Brainscape

Q

Stakeholder

A

A person or an organisation who is interested in a business

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Q

Internal stakeholder

A

People or organisations inside the business

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Q

External stakeholder

A

People or organisations outside the business

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Q

2 typical objectives for employees

A

Secure jobs and high earnings

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Q

2 typical objectives for shareholders

A

High dividends and share price

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Q

2 typical objectives for the local community

A

Local jobs, minimising environmental impacts

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Q

2 typical objectives for Government

A

Behaving legally, paying taxes

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Q

negotiation

A

employees asking for better pay

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Q

2 typical objectives for customers

A

Good service and good value for money

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Q

2 typical objectives for suppliers

A

Paid on time, kept informed

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Q

refusal to cooperate

A

local council refusing planning permission

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Q

direct action

A

customers stop buying / employees go on strike

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Q

voting

A

owners get a say in the direction of the business

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