unit 3.1 Flashcards

1
Q

Production

A

process of changing inputs such as labour services into goods and services that can be sold

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2
Q

operation management

A

refers to all the activities in managing the transformation process

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3
Q

job production

A

unique products that meet the exact requirements of the customer

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4
Q

benefits of job production

A

Customers place a high value on the product
Can charge a higher price
Customers needs are met closely
Can give the business a USP
Flexible

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5
Q

drawbacks of job production

A

Cannot benefit from economies of scale
High unit costs
Training costs
May be difficult to make a profit

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6
Q

flow production

A

products moving continuously along a production line

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7
Q

benefits of flow production

A

Large volumes of output and sales
Specialisation of workers
Low unit costs
Economies of scale

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8
Q

drawbacks of flow production

A

High initial costs
High risk
Lack of flexibility
Workers may become bored
High rates of absence

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9
Q

efficiency

A

How well a business is using its resources to produce its products.
A business is most efficient when their unit costs are lowest.

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10
Q

how can a business be more efficient?

A

Machinery/technology - expensive to purchase
Motivated workers
Minimum waste
Specialisation

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11
Q

lean production

A

making products whilst minimising waste.
aims to increase efficiency

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12
Q

main forms of waste

A

Items which aren’t sold
Wasted time
Faulty products
Stock being damaged

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13
Q

just in time

A

A form of stock control, producing to order - the business only makes an item when there is a customer for it. This reduces waste by throwing away unwanted items.

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14
Q

kaizen

A

all employees are involved in how things are done. They will suggest methods to improve the efficiency of their section / department

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