U3 Organizational Studies Flashcards
organizing
Deciding how best to group organizational activities and resources
formal structure
the way that organization if configured
informal structure
the unofficial working relationships within the organization
functional division
- most common
- jobs are grouped together that involve the same type of activity
functional divisions pros
Managers need only be familiar with one set of skills, coordinating departmental activities easy
functional divisions cons
Decision making can become slow/bureaucratic in larger organizations, employees may focus too narrowly on their department
functional structure
- the bedrock of horizontal differentiation
- it is the first “structure” that organizations adapt as they grow.
Product Divisions
Grouping activities around product groups
Product Divisions Pros
easy to coordinate all activities associated with a product, quicker decision making easy to assess performance
Product Divisions Cons
too much focus on own product, higher admin costs
Geographic Divisions
Grouped based on the area served
Geographic Divisions Pros
Can tailor operations to unique demands of each market
Geographic Divisions Cons
Expensive
Customer Divisions
Grouped based on customer served or distribution channel
Customer Divisions Pros
can create groups oriented to serving unique needs of specific customers