U2 Ethical Dilemma & Standard

Question 1

ethical dilemmas occur when..

Answer 1

choices offer potential for personal and/or organizational gain but perhaps considered unethical

Question 2

Ethical issues can include

Answer 2

• discrimination
• sexual harassment
• conflicts of interest
• customer confidence
• organizational resources

Question 3

ethical dilemmas can be rationalized by convincing yourself…

Answer 3

• Behaviour is not really illegal
• behaviour is in everyone’s best interest
• nobody will find out
• organization will protect you

Question 4

factors that influence behaviour

Answer 4

• person: family influences, religion, personal standard, personal needs
• organization: supervisory behaviour, policy statements/written rules, peer group behaviour/norms
• environment: gov law/regulations, societal norms/values, completition climate in industry

Question 5

whistleblowers

Answer 5

exposes the misdeeds of others to preserve their ethical standards

Question 6

barriers for whistleblowers

Answer 6

• Strict chain of command
• Strong work group identifies
• Ambiguous priorities

Question 7

overcoming whistleblowing barriers

Answer 7

• Ethics advisor
• Ethics staff units

Question 8

Ethical Role models

Answer 8

• Top managers serve as role models
• All managers can influence the ethical behaviour of people who work for and with them
• Excessive pressure can foster unethical behaviour
• Managers should be realistic in setting performance goals for others