U2 AOS3 KK5 Internal and External Recruitment

Question 1

Define recruitment

Answer 1

Recruitment refers to the process of identifying, attracting, interviewing, selecting, hiring and onboarding employees.

Question 2

What does internal recruitment involve?

Answer 2

Businesses filling vacant positions with someone already employed within the business.

Usually involves an opportunity for a person to take on different duties and can mean a promotion to take on greater responsibilities within the business.

Question 3

Identify 3 methods of internal recruitment

Answer 3

1. Word of mouth
2. Posted on intranet (Internal computer network)
3. Notice posted on staff noticeboard
4. Manager recommendation
5. Positions vacant publicised via email to staff

Question 4

Identify two advantages of internal recruitment

Answer 4

Employees are already known to the employer

Applicants are already familiar with the business, its culture, objectives and processes

Creates a career path within the business to reward valuable employees

Advertising costs are reduced

Question 5

Identify two disadvantages of internal recruitment

Answer 5

No-one suitable within the business

Can lead to conflict or jealousies between employees

Applicants may be set in their ways and not open to new ideas

An external recruitment process may still be necessary to fill the position of the staff member that was promoted

Question 6

What does external recruitment involve?

Answer 6

Filling vacant positions with suitable applicants from outside the business.

Question 7

Provide 3 examples of external recruitment methods

Answer 7

Online - Social media, SEEK etc.
Employment agencies
Family members/friends
Media advertising
Schools, universities (internships)

Question 8

Identify two advantages of external recruitment

Answer 8

Wider range of applicants to choose from

Outside applicants bring new ideas and a fresh approach

External applicants may possess different qualifications and experience that existing employees do not have

Allows for rapid growth of the business as it increases actual staff numbers

Question 9

Identify two disadvantages of external recruitment

Answer 9

Applicants are unknown to the business

There are costs associated with advertising the position

Selection process may be more time consuming due to the volume of applicants

Qualified employees within the business may resent outsiders being employed