U2 AOS3 KK2 and KK3 Tech & Staffing Flashcards
What is workforce planning?
The process of analyzing, forecasting, and planning workforce supply and demand, assessing gaps, and determining target talent management interventions to ensure that an organization has the right people - with the right skills in the right places at the right time.
What are the six steps involved in workforce planning?
- Analyze current workforce
- Forecast demand
- Analyse supply
- Identify skills gap
- External hiring
- Succession planning
What factors should a business consider when recruiting staff?
Experience of employees
Stage in career
Age and stage of life
Qualifications
Availability
Cost
Diversity
What effect has technology had on recruitment processes?
-Job ads posted online via platforms like Seek and Indeed
-Job interviews conducted online via Teams or Zoom
-Job ads typed and formatted using computer programs.
What effect has technology had on staff development?
Staff are trained in the use of technology that is needed for their role versus how to complete tasks manually
Induction can be completed online and remotely, prior to a new employee starting at the organisation.
Staff can complete professional development and other training online by watching videos or attending live training sessions remotely via Zoom or Teams.
What effect has technology had on the ability of businesses to maintain their top employees?
Employees can be trained in the use of technology and obtain new skills which opens up new opportunities for them within the organisation.
Staff are able to work from home (more flexible work options) due to technology.
The use of smart devices to complete aspects of the employee’s role increases engagement and satisfaction.
The implementation of new technology can ignite the interest of longer serving employees and provide new challenges to keep them engaged and satisfied at work.
List three negative impacts of technology on staffing.
Existing employees may need to be trained to use new technologies
May lead to a reduction in staffing requirements – could impact morale and job security.
Rates of pay may need to be adjusted to take into account new skills acquired by employees
Wireless connected tablet computers and smartphones can change the nature of work meaning employees become more mobile and can carry out their tasks from almost anywhere.
Staff are more likely to use workplace computers to carry out personal business during work hours. At the same time, many will carry out work-related tasks at home during their own time.
List three positive impacts of technology on staffing.
Business may be able to reduce expenditure due to increased efficiency of processes.
Business may be able to reduce staffing levels (due to replacement of human labour/process with technology) and therefore reduce wage/salary expenditure.
Business may be able to capitalize on opportunities to improve in areas that were previously not viable.
