Trust, Justice, & Ethics

Question 1

When an authority recognizes that a moral issue exists in a situation.

Answer 1

Moral Awareness

Question 2

Prescriptive guides for making moral judgments

Answer 2

Moral Principles

Question 3

The perceived fairness of an authority’s decision making

Answer 3

Justice

Question 4

The degree to which people chronically perceive and consider issues of morality during their experiences.

Answer 4

Moral Attentiveness

Question 5

The degree to which an issue has ethical urgency.

Answer 5

Moral Intensity

Question 6

An authority’s degree of commitment to the moral course of action.

Answer 6

Moral Intent

Question 7

The degree to which the behaviors of an authority are in accordance with generally accepted moral norms.

Answer 7

Ethics

Question 8

The prominence of an organization’s brand in the minds of the public and the perceived quality of its goods and services.

Answer 8

Reputation

Question 9

A perspective that acknowledges that the responsibility of a business encompasses the economic, legal, ethical, and citizenship expectations of society.

Answer 9

Corporate Social Responsibility

Question 10

The perceived fairness of decision-making outcomes

Answer 10

Distributive Justice

Question 11

As people age and mature, they move through several states of moral development, each more mature and sophisticated than the prior one.

Answer 11

Cognitive Moral Development

Question 12

Trust that depends on feelings toward the authority that go beyond rational assessment

Answer 12

Affect-based Trust

Question 13

Work relationships that are characterized by mutual investment, with employees willing to engage in “extra mile” sorts of behaviors because they trust that their efforts will eventually be rewarded.

Answer 13

Social Exchange

Question 14

A general expectation that the words, promises, and statements of individuals can be relied upon

Answer 14

Trust propensity

Question 15

Relatively stable capabilities of people for performing a particular range of related activities.

Answer 15

Ability

Question 16

Trust that is rooted in a rational assessment of the authority’s trustworthiness.

Answer 16

Cognition-based Trust

Question 17

The perceived fairness of the interpersonal treatment received by employees from authorities.

Answer 17

Interpersonal Justice

Question 18

The perceived fairness of decision-making processes.

Answer 18

Procedural Justice

Question 19

The degree to which employees can devote their attention to work

Answer 19

Ability to focus

Question 20

Trust that is rooted in one’s own personality, as opposed to a careful assessment of the trustee’s trustworthiness.

Answer 20

Disposition-based Trust

Question 21

Characteristics or attributes of a person that inspire trust, including competence, character, and benevolence.

Answer 21

Trustworthiness

Question 22

The degree to which a person views himself or herself as a moral person.

Answer 22

Moral Identity

Question 23

When employees expose illegal actions by their employer.

Answer 23

Whistle-blowing

Question 24

When an authority can accurately identify the “right” course of action.

Answer 24

Moral Judgement

Question 25

A model that argues that ethical behaviors result from the multistage sequence of moral awareness, moral judgment, moral intent, and ethical behavior.

Answer 25

Four-component Model

Question 26

The belief that an authority wants to do good for an employee, apart from any selfish or profit-centered motives.

Answer 26

Benevolence

Question 27

The perceived fairness of the communications provided to employees from authorities.

Answer 27

Informational Justice

Question 28

The sustained display of hostile verbal and nonverbal behaviors on the part of supervisors, excluding physical contact.

Answer 28

Abusive Supervision

Question 29

The willingness to be vulnerable to an authority based on positive expectations about the authority’s actions and intentions.

Answer 29

Trust

Question 30

The perception that an authority adheres to a set of acceptable values and principles.

Answer 30

Integrity

Question 31

Work relationships that resemble a contractual agreement by which employees fulfill job duties in exchange for financial compensation.

Answer 31

Economic Exchange