Trust, Justice, & Ethics Flashcards
When an authority recognizes that a moral issue exists in a situation.
Moral Awareness
Prescriptive guides for making moral judgments
Moral Principles
The perceived fairness of an authority’s decision making
Justice
The degree to which people chronically perceive and consider issues of morality during their experiences.
Moral Attentiveness
The degree to which an issue has ethical urgency.
Moral Intensity
An authority’s degree of commitment to the moral course of action.
Moral Intent
The degree to which the behaviors of an authority are in accordance with generally accepted moral norms.
Ethics
The prominence of an organization’s brand in the minds of the public and the perceived quality of its goods and services.
Reputation
A perspective that acknowledges that the responsibility of a business encompasses the economic, legal, ethical, and citizenship expectations of society.
Corporate Social Responsibility
The perceived fairness of decision-making outcomes
Distributive Justice
As people age and mature, they move through several states of moral development, each more mature and sophisticated than the prior one.
Cognitive Moral Development
Trust that depends on feelings toward the authority that go beyond rational assessment
Affect-based Trust
Work relationships that are characterized by mutual investment, with employees willing to engage in “extra mile” sorts of behaviors because they trust that their efforts will eventually be rewarded.
Social Exchange
A general expectation that the words, promises, and statements of individuals can be relied upon
Trust propensity
Relatively stable capabilities of people for performing a particular range of related activities.
Ability
Trust that is rooted in a rational assessment of the authority’s trustworthiness.
Cognition-based Trust
The perceived fairness of the interpersonal treatment received by employees from authorities.
Interpersonal Justice
The perceived fairness of decision-making processes.
Procedural Justice
The degree to which employees can devote their attention to work
Ability to focus
Trust that is rooted in one’s own personality, as opposed to a careful assessment of the trustee’s trustworthiness.
Disposition-based Trust
Characteristics or attributes of a person that inspire trust, including competence, character, and benevolence.
Trustworthiness
The degree to which a person views himself or herself as a moral person.
Moral Identity
When employees expose illegal actions by their employer.
Whistle-blowing
When an authority can accurately identify the “right” course of action.
Moral Judgement
A model that argues that ethical behaviors result from the multistage sequence of moral awareness, moral judgment, moral intent, and ethical behavior.
Four-component Model
The belief that an authority wants to do good for an employee, apart from any selfish or profit-centered motives.
Benevolence
The perceived fairness of the communications provided to employees from authorities.
Informational Justice
The sustained display of hostile verbal and nonverbal behaviors on the part of supervisors, excluding physical contact.
Abusive Supervision
The willingness to be vulnerable to an authority based on positive expectations about the authority’s actions and intentions.
Trust
The perception that an authority adheres to a set of acceptable values and principles.
Integrity
Work relationships that resemble a contractual agreement by which employees fulfill job duties in exchange for financial compensation.
Economic Exchange
