Stress

Question 1

When others have conflicting expectations of what an individual needs to do.

Answer 1

Role Conflict

Question 2

Minor day-to-day demands that interfere with work accomplishment.

Answer 2

Daily Hassles

Question 3

A theory that explains how stressful demands are perceived and appraised, as well as how people respond to the perceptions and appraisals.

Answer 3

Transactional Theory of Stress

Question 4

Participation in activities outside of work that foster growth and learning.

Answer 4

Personal Development

Question 5

Job demands that are not appraised as being stressful.

Answer 5

Benign Job Demands

Question 6

Stressors that tend to be appraised as thwarting progress toward growth and achievement.

Answer 6

Hindrance Stressors

Question 7

The number and importance of the obligations that an employee has to others.

Answer 7

Work Responsibility

Question 8

Behaviors and thoughts used to manage stressful demands and the emotions associated with the stressful demands.

Answer 8

Coping

Question 9

The help people receive from others when they are confronted with stressful demands

Answer 9

Social Support

Question 10

Events such as marriage or the birth of a child that tend to be appraised as a challenge.

Answer 10

Positive Life Events

Question 11

The degree to which job requirements tax or just exceed employee capabilities.

Answer 11

Work Complexity

Question 12

Demands that cause the stress response.

Answer 12

Stressors

Question 13

The amount of time committed to fulfilling family responsibilities.

Answer 13

Family Time Demands

Question 14

A form of role conflict in which the demands of a work role hinder the fulfillment of the demands in a family role (or vice versa).

Answer 14

Work-family Conflict

Question 15

The help people receive from others that can be used to address a stressful demand directly.

Answer 15

Instrumental Support

Question 16

People who tend to experience more stressors, appraise more demands as stressful, and be prone to experiencing more strains.

Answer 16

Type A Behavior Pattern

Question 17

Negative consequences of the stress response.

Answer 17

Strain

Question 18

Events such as a divorce or death of a family member that tend to be appraised as a hindrance.

Answer 18

Negative Life Events

Question 19

When an individual has a lack of direction and information about what needs to be done.

Answer 19

Role Ambiguity

Question 20

Physical activities used to deal with a stressful situation.

Answer 20

Behavioral Coping

Question 21

Behaviors and cognitions of an individual intended to help manage emotional reactions to stressful demands.

Answer 21

Emotion-focused Coping

Question 22

Uncertainties with regard to the potential for loss of livelihood, savings, or the ability to pay expenses.

Answer 22

Financial Uncertainty

Question 23

When an employee has too many demands to work effectively.

Answer 23

Role Overload

Question 24

The empathy and understanding that people receive from others that can be used to alleviate emotional distress from stressful demands.

Answer 24

Emotional Support

Question 25

The psychological response to demands when there is something at stake for the individual, and where coping with these demands would tax or exceed the individual’s capacity or resources.

Answer 25

Stress

Question 26

Behaviors and cognitions of an individual intended to manage the stressful situation itself.

Answer 26

Problem-focused Coping

Question 27

The degree to which energies used for coping with work demands are restored from a period of rest or relief from work.

Answer 27

Recovery

Question 28

Stressors that tend to be appraised as opportunities for growth and achievement.

Answer 28

Challenge Stressors

Question 29

The sense that the amount of time allotted to do a job is not quite enough.

Answer 29

Time Pressure

Question 30

Evaluation of whether a demand is stressful and, if it is, the implications of the stressor in terms of personal goals and well-being.

Answer 30

Primary Appraisal

Question 31

Thoughts used to deal with a stressful situation.

Answer 31

Cognitive Coping

Question 32

When people determine how to cope with the various stressors they face.

Answer 32

Secondary Appraisal

Question 33

The emotional, mental, and physical exhaustion from coping with stressful demands on a continuing basis.

Answer 33

Burnout