Job Satisfaction Flashcards
Employees’ feelings about their actual work tasks.
Satisfaction with the work itself
When job duties and responsibilities are expanded to provide increased levels of core job characteristics.
Job Enrichment
Employees’ feelings about their boss, including his or her competency, communication, and personality.
Supervision Satisfaction
A psychological state indicating the extent to which employees are aware of how well or how poorly they are doing.
Knowledge of Results
Employees’ feelings of fear, guilt, shame, sadness, envy, and disgust.
Negative Emotions
A pleasurable emotional state resulting from the appraisal of one’s job or job experiences. It represents how a person feels and thinks about his or her job.
Job Satisfaction
When employees manage their emotions to complete their job duties successfully.
Emotional Labor
In job characteristics theory, it refers to the degree to which the job itself provides information about how well the job holder is doing. In goal setting theory, it refers to progress updates on work goals.
Feedback
The idea that emotions can be transferred from one person to another.
Emotional Contagion
The degree to which a job requires different activities and skills.
Variety
Employees’ feelings about the compensation for their jobs
Pay Satisfaction
The degree to which moods are aroused and active, as opposed to unaroused and inactive.
Activation
Intense feelings, often lasting for a short duration, that are clearly directed at someone or some circumstance.
Emotions
Things that people consciously or unconsciously want to seek or attain.
Values
Employees’ feelings about their coworkers, including their abilities and personalities.
Coworker satisfaction
The degree to which a job offers completion of a whole, identifiable piece of work.
Identity
The degree to which a job allows individual freedom and discretion regarding how the work is to be done.
Autonomy
The degree to which a job really matters and impacts society as a whole.
Significance
A psychological state reflecting one’s feelings about work tasks, goals, and purposes, and the degree to which they contribute to society and fulfill one’s ideals and passions.
Meaningfulness of Work
A theory that argues that job satisfaction depends on whether the employee perceives that his or her job supplies those things that he or she values.
Value-percept Theory
States of feeling that are mild in intensity, last for an extended period of time, and are not directed at anything.
Moods
A state in which employees feel a total immersion in the task at hand, sometimes losing track of how much time has passed.
Flow
A theory that argues that five core characteristics (variety, identity, significance, autonomy, and feedback) combine to result in high levels of satisfaction with the work itself.
Job Characteristics Theory
A psychological state indicating the degree to which employees feel they are key drivers of the quality of work output.
Responsibility for Outcomes
The degree to which employees feel a sense of happiness with their lives in general.
Life Satisfaction
Proactively shaping and molding the characteristics contained within one’s job.
Job Crafting
A theory that describes how workplace events can generate emotional reactions that impact work behaviors.
Affective Events Theory
The degree to which employees desire to develop themselves further.
Growth Need Strength
Employees’ feelings of joy, pride, relief, hope, love, and compassion.
Positive Emotions
Employees’ feelings about how the company handles promotions.
Promotion Satisfaction
The degree to which employees have the aptitude and competence needed to succeed on their job.
Knowledge and Skill
The degree to which an employee is in a good versus bad mood.
Pleasantness
