Troubleshooting Wi-Fi Connectivity on Mac and using Wireless Diagnostics on your Mac Flashcards

https://it-training.apple.com/tutorials/support/sup110 and https://support.apple.com/guide/mac-help/mchlf4de377f

1
Q

Which application can detect common problems with your wireless connection, and monitor it for intermittent connectivity failures?

A

Wireless Diagnostics

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

How do you access Wireless Diagnostics from the menu bar?

A
  1. Hold Option key and Click the Wi-Fi status icon
  2. Choose “Open Wireless Diagnostics”

You can also navigate to Macintosh HD > System > Library > CoreServices > Applications to access Wireless Diagnostics.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Wireless Diagnostics continuously monitors your wireless connection even if you change Wi-Fi networks.

A. True
B. False

A

B. False

Monitoring continues as long as the Monitor pane is open and you don’t change Wi-Fi networks

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

The Wireless Diagnostics report is a ____ file that contains many files that describe your wireless environment in detail

A. Plain text
B. Encrypted
C. Obfuscated
D. Compressed

A

D. Compressed

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Where can you find the wireless diagnostics report?

(What directory path)

A

/private/var/tmp

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

The Wireless Diagnostic report filename starts with WirelessDiagnostics- and ends with ____

A

.tar.gz

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

What are the steps to accessing the Wireless Diagnostic report file?

A
  1. From the Finder menu bar, choose Go > Go to Folder.
  2. Type /private/var/tmp, then click Go.
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Which key or key combination do you press and hold before you click the Wi-Fi status icon to access the Open Wireless Diagnostics option?

A. Shift

B. Option

C. Command-W

D. Option-Command-Esc

A

B. Option

Option-clicking the Wi-Fi status icon accesses the Open Wireless Diagnostics option in the macOS Wi-Fi status menu.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

After the Wireless Diagnostics analysis is complete, click the ____ in the Summary pane to learn more about each item in the list.

A

Info button (i button)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Where do you find the Renew DHCP Lease setting?

A
  1. On your Mac, choose Apple menu > System Settings
  2. Click Network
  3. Click the network service that needs a renewed IP address, then click Details.
  4. Click TCP/IP, then click Renew DHCP Lease. Click OK
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

An ____ is a number that identifies each computer across the internet or a network.

A

Internet Protocol (IP) address

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

While using a Mac, how do you copy the password of a known Wi-Fi network?

A
  1. choose Apple menu > System Settings
  2. click Wi-Fi in the sidebar
  3. Known Networks
  4. Click the More button, then choose Copy Password.
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Use a ____ to help reduce tracking of your Mac by Wi-Fi network operators.

A

Private Wi-Fi address

Tracking can occur when your address always appears the same to other devices and networks

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

A ____ private address reduces tracking on this network, and across other networks.

A

rotating

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

A ____ private address allows this network to track this Mac, but helps reduce tracking across other networks.

A

fixed

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

From the WiFi details button settings, which mode reduces your data usage over the Wi-Fi network?

A

Low data mode

17
Q

The ____ is an internet privacy service in iCloud that lets you connect to virtually any network and browse with Safari even more securely and privately

A

iCloud Private Relay (for iCloud+ subscribers)

It ensures that the traffic leaving your device is encrypted and uses two separate internet relays so that no one can use your IP address, location, and browsing activity to create a detailed profile about you

18
Q

What are the steps to turning on iCloud Private Relay on your devices?

A
  1. Settings (or System Settings for Mac)
  2. Click your name at the top of the sidebar (or Sign in with an Apple account)
  3. iCloud
  4. Private Relay, turn on Private Relay, then click Done
19
Q

Where do you find DNS settings on Mac?

A
  1. Apple menu > System Settings
  2. Network
  3. Click a network service
  4. click Details, then click DNS
20
Q

____ servers map domain names to Internet Protocol (IP) addresses. When used in conjunction with search domains, they allow you to go quickly to websites and servers you visit frequently without typing the complete address.

A

Domain Name System (DNS)

21
Q

____ is part of Microsoft Windows servers. It maps server names and locations with Internet Protocol (IP) addresses

A

Windows Internet Name Service (WINS)

22
Q

A ____ is a computer on a local network that acts as an intermediary between a single computer user and the internet, so that the network can ensure security, administrative control, and caching service

A

proxy server

23
Q

You can use a ____ file for automatic proxy configuration settings

A

Proxy Auto-Configuration (PAC)

24
Q

When choosing to bypass proxy settings, to bypass all websites on a domain, use an ____ before the domain name

A

asterisk —- for example *apple.com

25
Q

Scenario: You are signed in to a Wi-Fi network and you can use your Mac to share the password with another nearby Mac, iPhone, or iPad

What are the requirements to be able to share the password to the other device (through a Wi-Fi Password share notification)

A
  1. You are signed in to your Apple account
  2. Your Mac is unlocked and connected to the Wi-Fi network
  3. The person you’re sharing the password with is signed to their Apple Account on the other device
  4. The person is in your contacts list in the Contacts app
  5. The other device is close to your Mac

Note: If you’re sharing the password with another device you own, make sure your own Apple Account is in your contacts list.

26
Q

What are the steps to showing or hiding the Wi-Fi status menu

A
  1. On your Mac, choose Apple menu > System Settings, then click Control Center in the sidebar. (You may need to scroll down.)
  2. Click the pop-up menu next to Wi-Fi, then do one of the following:

Show the Wi-Fi status menu: Choose Show in Menu Bar.

Hide the Wi-Fi status menu: Choose Don’t Show in Menu Bar.

27
Q

What buttons do you press on the Wi-Fi icon on the menu bar to view details about your Wi-Fi connection?

A

Option-click

28
Q

What are the 7 different Wi-Fi icons on Mac? (to see the status of your wireless network connection in the Wi-Fi menu)

A

Refer to this link: https://support.apple.com/en-ph/guide/mac-help/mchlcedc581e/15.0/mac/15.0

29
Q

Set to WPA3 Personal for better security, or set to WPA2/WPA3 Transitional for compatibility with older devices

A. True
B. False

A

A. True

WPA2 Personal (AES) is appropriate when you can’t use one of the more secure modes. In that case, also choose AES as the encryption or cipher type, if available

30
Q

The ____ is the name that your network uses to advertise its presence to other devices

A

SSID (service set identifier)

It’s the name that nearby users see on their device’s list of available Wi-Fi networks.

31
Q

If your router is providing a Wi-Fi 6E network that isn’t using the same name for all bands, Apple devices that support Wi-Fi 6E will not identify the network as having limited compatibility

A. True
B. False

A

B. False

If your router is providing a Wi-Fi 6E network that isn’t using the same name for all bands, Apple devices that support Wi-Fi 6E will identify the network as having limited compatibility.