Trivia multiple choice Flashcards
A hospital that is organized into surgery, psychiatry, housekeeping, pharmacy,
nursing, and human resources is using the _________ form of
departmentalization.
A) functional
B) customer
C) product
D) geographic
A. functional
John and Matthew work in a convenience store for the same hourly rate. John
has worked 40 hours this week and his co-worker Matthew has worked 36
hours. However the manager has signed off on Matthew as working 40 hours
and they both receive the same pay for the week: $200. According to Equity
Theory, John will….
A) work harder to impress his manager
B) work more hours next week to earn extra
C) use impression management tactics
D) perceive his manager as unfair
E) blame his co-worker for the situation
D. precive his manager as unfair
The type of organizational design that emphasizes production and efficiency while being highly formalized, centralized, and complex is known as the model.
A) mechanistic
B) automated
C) organic
D) artificial
A. mechanic
Which level of Maslow’s hierarchy of needs deals with satisfying one’s hunger,
thirst, and other bodily needs?
A) safety
B) physiological
C) social
D) esteem
E) psychological
B. Physiological
According to Hofstede’s Value Dimensions, Portugal is a country that is defined
by a low uncertainty avoidance score.
false
Goal-setting theory suggests that we should always give positive and general
feedback so people can maintain positive self-image and beliefs of self-efficacy
False
A person’s ability, or talent to perform a mental or physical task, is generally
stable over time
True
Helen, a high school teacher, wants her students to actively participate more in
class. She has decided to use reinforcement theory to get the required results.
Which of the following methods is she most likely to use?
A) She is going to call on students who never participate.
B) She is going to yell at students, telling them that they are not making good
grades.
C) She is going to ask the students that always participate to allow the others to
have a chance.
D) She is going to model what active participation should look like at the
beginning of class.
E) She is going to give students an extra mark each time that they contribute.
E. She is going to give students an extra mark each time that they contribute.
A society’s concepts of what is right or wrong are reflected in what are called:
A) values
B) needs
C) preferences
D) opinions
A. Values
The second stage of socialization is identified as….
A) accommodation
B) preview
C) anticipatory
D) uniform
A. accomodation
Mario works in an insurance company processing claims. He has been
instructed by his boss to purposely make errors with claims that stall the
process and end up in lower amounts claimed. Mario thinks this is highly
immoral based on his family’s experience with medical expenses and
insurance. His uncle passed away because the insurance company did not pay
him on time.
According to cognitive dissonance theory, which is the most likely course of
action for Mario?
A) Continue doing the same job.
B) Do better at his job, to make money so his family doesn’t need insurance.
C) Buy insurance for his family from a different company from his job
D) Convince himself that how he feels is not as important as feeding his family
D) Convince himself that how he feels is not as important as feeding his family
Interpersonal justice refers to an individual’s perception of the degree to which
he or she is treated with dignity, concern, and respect.
true
____________ is a personality trait displayed by an employee who is
dependable, organized, responsible, and thorough.
A) Conscientiousness
B) Agreeableness
C) Openness
D) Extroverted
E) Self-efficacy
A) Conscientiousness
Motivation consists of 3 distinct components. They are:
i) Willingness to perform
ii) Capacity to perform
iii) Opportunity to perform
False. Direction, Intensity and Persistence
A lower-level employee can build his or her ________________ power by
developing special skills and knowledge that are highly valued within the
department or organization.
A) legitimate
B) reward
C) coercive
D) expert
D) expert
