Power and politics ch 12

Question 1

power is

Answer 1

the ability to exercise influence

Question 2

Influence is

Answer 2

the ability to bring about change

Question 3

Change refers to

Answer 3

an alteration of behaviors, opinions, attitudes, goals, needs, values and all other aspects of the person’s psychological field

Question 4

Outcomes of influence

Answer 4

commitment
complience
resistence

Question 5

commitment

Answer 5

• a strong positive response
  The person will agree and carry out the request because they truly believes it is the right or best thing to do

Question 6

Complience

Answer 6

-completion of request
The person will agree only because there is something positive in it for him/her or something negative will happen if they don’t

Question 7

Resistance

Answer 7

• a strong negative response
  Request will be disregarded, influence attempt is unsuccessful

Question 8

Social power

Answer 8

The ability to get things done with human, informational, and material resources
- Power is not power OVER others
- Power is the ability to GET THINGS DONE

Question 9

personalised power

Answer 9

used for personal gain

Question 10

Socialised power

Answer 10

-used to create motivation
-used to accomplish group goals

Question 11

Sources of power

Answer 11

Position
1. reward- u get something
2. Coercive- if not then something bad
3. Legitimate- your boss asked u to
Personal
4. expert- do it because they know what theyre talking about
5. referent- do it cause u like them

Question 12

legitimate power

Answer 12

stems from internalised values in P which dictate that:
- O has a legitimate right to influence P
- P has an obligation to accept this influence

Question 13

bases fro legitimate power

Answer 13

1. Cultural values
2. Acceptance of the social structure
3. Designation by a legitimizing agent

Question 14

range of legitimate power

Answer 14

areas specified along with the designation of that power

Question 15

using the legitimate power outside of range of legitimate power will decrease the power of the authority figure

Answer 15

a teacher tells a student on their free time to behave. The teacher only has legitimate power in the classroom, the students freetime is outside their range of power.

Question 16

Reward power

Answer 16

It depends on O’s ability to administer positive valences and to remove negative valences

Question 17

O using actual rewards instead of promised

Answer 17

will increase the referent power of O over P

Question 18

Coercive power

Answer 18

stems from the expectation of P that he will be punished by O if he fails to conform to the influence attempt

Question 19

Coercive power leads to

Answer 19

dependent change

Question 20

Reward power will tend to increase the attraction of P toward O; coercive power

Answer 20

decreases this attraction

Question 21

Referent power

Answer 21

The referent power of O/P has its basis in the identification of P with O
- A feeling of oneness of P with O
- O has the ability to influence P, even though P may be unaware of this referent power

Question 22

Expert power

Answer 22

The strength of the expert power of O/P varies with the extent of the knowledge or perception which P attributes to O within a given area

Question 23

range of expert power

Answer 23

The expert is seen as having superior knowledge or ability in very specific areas

Question 24

Physiological effects of power

Answer 24

decreased cortisol (stress hormone)
reduced physiological stress (heart rate & systolic blood pressure)

Question 25

Empowerment

Answer 25

sharing varying degrees of power with lower-level employees to tap their full potential