Transition from Dual-Process to Dynamic Coordination-Based Flashcards
Double-edged sword
Diversity leads to information advantage and higher potential for creativity, but it reduces cohesion and leads to poor information exchange
Tropical depression metaphor
May spiral into a hurricane or diffuse into a rainstorm that later gives way to the sun as it develops over time
Deep-level diversity on double-edged sword
Do not produce negative interpersonal processes
- more diverse, more info advantage
Surface level diversity
May lead to categorisation process - triggered by noticeable demographic differences
To achieve balance 2 methods:
Moderators to minimise social categorisation processes
Surface and deep level identified, teams made from deep level characteristics
Dynamic perspectives on team diversity research
- In the short term, teams might be inclined to use diverse information they are less effective at integrating these resources - coordination failures
- Interpersonal problems arise medium-long terms as members interact
- Surface level differences can aid group processes and aid to integrate info resources
Coordination neglect
Members wrongly attribute these to interpersonal or motivational issues
Conclusions
Negative aspects derive from both surface and deep level diversity than only from latter