MOOC Teams, Social Networks and Innovation

Question 1

Team definition

Answer 1

Group of people with common goal but different diverse expertise, org. function, personal background and experience

Question 2

Task allocation

Answer 2

Non-relational, degree of autonomy of team members, task variety, task complexity and information processing in teams

Question 3

Social interaction

Answer 3

Relational and explains successful teamwork: social support among members, coordination activities, integration between diverse expertise and construction of shared meanings

Question 4

Contextual factors

Answer 4

Mainly exogenous, org. support, reward systems, HR system, information system, resource availability

Question 5

Surface level diversity

Answer 5

Attributes of people that are highly visible

Question 6

Deep level diversity

Answer 6

Importance of unobserved characteristics of actors

Question 7

Goal oriented networks

Answer 7

Knowledge transfer collaborations aimed at org. functioning

Question 8

Serendipitous networks

Answer 8

Friendship relationship between employees

Question 9

Teams vs Networks

Answer 9

Teams - formally designed, clear hierarchy, goal-oriented, stable
Networks - informal, limited role of hierarchy, finalised or serendipitous, emergent and dynamic

Question 10

Sociogram

Answer 10

Represents visually social networks within an organisation

Nodes and ties

Question 11

Density

Answer 11

The more ties forming the denser the network

Question 12

Reciprocity

Answer 12

Tendency of org. members to seek advice from reciprocating colleagues. Go to each other for advice

Question 13

Activity

Answer 13

Tendency toward existence of org. members who seek advice from many colleagues

Question 14

Popularity

Answer 14

Tendency towards existence of org. members who are sought for advice by many colleagues