Perspective Taking as Key to Unlocking Diversity's Potential

Question 1

Perspective taking

Answer 1

Understanding of thoughts, motives, feelings of another person. Tool that enables teams to bring out creative potential
Facilitates information elaboration

Question 2

Perspective taking-creativity link

Answer 2

Perspective taking has great potential of increasing creativity as it brings out more comprehensive evaluation of ideas and an integration of perspectives, rather than only information exchange
Moderates relationship between team diversity and creativity

Question 3

Creativity

Answer 3

Novelty and usefulness of ideas regarding products, services or processes

Question 4

Categorisation elaboration model conclusion

Answer 4

Diversity is beneficial when members differ in task-relevant perspectives, knowledge and use information elaboration

Question 5

Information elaboration

Answer 5

Exchange, discussion and integration of ideas, knowledge and insights applicable to the task on hand

Question 6

Task conflict

Answer 6

Disagreements between team members because of differences in viewpoints

Question 7

Conclusion by authors perspective taking-diversity etc.

Answer 7

Perspective taking moderates effect of diversity of perspectives on team creativity such that diversity has a more positive effect on creativity when team members engage in perspective taking than when they don’t

Question 8

Information sharing

Answer 8

Stimulates cognitive flexibility and idea generation - promotes creativity

Question 9

Transformational leadership impact

Answer 9

Affect perspective taking since individualised consideration involves trying to understand follower’s viewpoints