Training Job Aid 2/24/24

Question 1

Preparing for successful training
begins with what

Answer 1

finding and organizing information

pg V

Question 2

What is one of the 2 authorized lesson plans used by the Coast Guard

Answer 2

Robert Gagne’s Nine Events of Instruction

1-1

Question 3

What percentage of training is spent on the opening or getting participants ready and prepared to learn……..(Tell them what you’re going to tell them).

Answer 3

5 %

1-1

Question 4

What percentage of training is spent on the delivery or presenting the training and guide practice……(Tell them!)

Answer 4

90 %

1-1

Question 5

What percentage of training is spent on closing or assessing performance and reminding participants how
new training knowledge can be used on the job…………..(Tell them what you told them and how to use it in
their world of work.)

Answer 5

5 %

1-1

Question 6

If a presentation takes 20 minutes how much time is designated for the delivery?

30 minutes-opening?

40 minutes- closing?

60 minutes- delivery

Answer 6

1 min 18 min 1 min= 20 min

1.5 min 27 min 1.5 min= 30 min

2 min 36 min 2 min= 40 min

3 min 54 min 3 min= 60 min

Question 7

What are the 9 events in Robert Gagne’s instruction

Answer 7

1. gain attention
2. state the learning objectives
3. recall prior knowledge
4. present the information
5. present guidelines
6. provide practice
7. provide feedback
8. assess performance
9. enhance retention

1-2

Question 8

What is a training method

Answer 8

a way in which training is delivered

2-1

Question 9

On average trainees will remember what percentage of what they read

Answer 9

10%

2-1

Question 10

On average trainees will remember what percentage of what they hear

Answer 10

20%

2-1

Question 11

On average trainees will remember what percentage of what they see

Answer 11

30%

2-1

Question 12

On average trainees will remember what percentage of what they hear and see

Answer 12

40%

2-1

Question 13

On average trainees will remember what percentage of what they discuss

Answer 13

50%

2-1

Question 14

On average trainees will remember what percentage of what they experience

Answer 14

70%

2-1

Question 15

On average trainees will remember what percentage of what they teach

Answer 15

90%

2-1

Question 16

Limit lecture time to how long

Answer 16

30 minutes or less

2-3

Question 17

What type of training method encourages teamwork, gives all trainees a role, and develops problem solving skills

Answer 17

simulations

2-3

Question 18

Training aids should change how often and be limited to how many topics per aid

Answer 18

every 20 minutes

3 topics per aid

3-1

Question 19

What are examples of training aids

Answer 19

dry erase board or flip chart, handout, model/prop, powerpoint, video

3-1

Question 20

What type of training aid eliminates the need to take notes

Answer 20

handout

3-1

Question 21

Where can you find a powerpoint design checklist

Answer 21

appendix C of training job aid

3-1

Question 22

Training Aids that introduce only how many pieces of information at one time will likely lead to more positive training results

Answer 22

5-9 pieces

3-2

Question 23

The process of limiting information to 5-9 pieces of data to encourage memory recall

Answer 23

chunks or chunking

3-2

Question 24

How much of newly learned information or skills is lost in the first 48 hours if not practiced

Answer 24

60%

3-2

Question 25

After 3 hours people remember how much of what they learned

Answer 25

o 70% of what they are told
o 72% of what they are shown
o 85% of what they are told and shown

3-2

Question 26

After 3 days people remember how much of what they learned

Answer 26

o 10% of what they are told
o 20% of what they are shown
o 65% of what they are told and shown

3-2

Question 27

What are 3 examples of communication barriers

Answer 27

 Trying to present too much information

 Physical conditions (lighting, background noise, temperature)

 Personal attitude (lack of motivation, resistance to change)

4-1

Question 28

During the questioning part, the APPLE model will help ensure that questions are effective. What does APPLE stand for

Answer 28

 Ask question before calling on any participant by name

 Pause to let everyone think about the answer

 Pick a participant (by name) or ask the entire group

 Listen carefully to the answer

 Evaluate the answer and comment as needed

4-2

Question 29

What type of communication makes up the largest part of the trainer’s message

Answer 29

non verbal

4-2

Question 30

What are a few common solutions to anxiety

Answer 30

 Deep breathing
 Moving
 Stretching

4-3

Question 31

For chunking the brain remembers:

Answer 31

 7-9 pieces of information it sees for ½ second

 5-7 pieces of information it hears for 4 seconds

Glossary

Question 32

What is the sharing of information that includes a sender, a message, and a receiver. Commonality may be especially important

Answer 32

communication

Glossary

Question 33

What is anything that disrupts communication between at least two people – a sender and a receiver

Answer 33

communication barrier

Glossary