TQM1 PART 4

Question 1

Is an all-inclusive and well thought out means of organizational management that searches to advance the quality of processes, products, services, and culture through continuing minor changes in reply to constant feedback.

Answer 1

Total Quality Management (TQM)

Question 2

Is a necessary parameter that helps organizations outshine their competitors survive the fierce competion.

Answer 2

Quality

Question 3

The primary elements of TQM

Answer 3

Foundation
Building Bricks
Binding mortar
ROOF

Question 4

The entire process of total quality management is built on what?

Answer 4

Foundation

Question 5

Are placed on a strong foundation to reach the roof of recognition.

Answer 5

Bricks

Question 6

Binds all the elements together.

Answer 6

Binding Mortar

Question 7

TQM FOUNDATION

Answer 7

ETHICS
INTEGRITY
TRUST

Question 8

Is a combination of written and unwritten codes of principles that govern decisions and actions within a company.

Answer 8

Ethics

Question 9

Is the consistency of actions, values, methods, measures, principles, expectations, and outcomes at the workplace.

Answer 9

Integrity

Question 10

Is one of the most important factors necessary for the implementation of TQM because it builds a cooperative environment.

Answer 10

Trust