Topic 3: Understanding ethical & professional behaviour

Question 1

Examples of ethical behaviour?

Answer 1

• Business operates within the law and restrictions
• Business does not engage in illegal business practices
• Business does not make use of child labour

Question 2

Examplels of unethical behaviour?

Answer 2

• Dumping pollutants into the water rater than disposing of it correctly
• Deliberately falsifying information on tax returns
• Using bait or false advertising to lure coustomers

Question 3

Examples of proffesional behaviour?

Answer 3

• Respecting yourself and others by being on time for work
• Using polite language with colleagues and clients
• Treating all coleagues and clients the same

Question 4

Examples of unprofesional behaviour?

Answer 4

• Being rude or impolite with colleagues
• Abusing work time
• Giving some people special favours

Question 5

Differences between ethical and professional behaviour?

Answer 5

Ehtical behaviour
- Refers to the principles of right and wrong in society
- Conforms to a set of values that are morally acceptable

Professional behaviour
- Refers to what is right and wrong in a business
- Set of standards of acceptable behaviour