Theory Z

Question 1

Who gave Theory Z?

Answer 1

William Ouchi

Question 2

11 Features of Theory Z

1. _________ Employment
2. _________ Management Style
3. _________ Participation in Decision Making
4. _____________ called Ringi system
5. _________ - participatory management technique to DISCUSS PROBLEMS AND SOLUTIONS
6. _________ RESPONSIBILITY
7. _________ UNIONS
8. _______ ➡️ common canteens, parking etc. for all categories of employees
9. _______ trust
10. _________ workers, through JOB ROTATIONS and constant TRAININGS
11. _________ Structure

Answer 2

1. Long-term Employment
2. Paternalistic Management Style
3. Employee Participation in Decision Making
4. DOWN-UP DECISION MAKING SYSTEM called Ringi system. suggestions are forwarded by workers to managers.
5. QUALITY CIRCLES - participatory management technique to DISCUSS PROBLEMS AND SOLUTIONS
6. COLLECTIVE RESPONSIBILITY. group responsibility as it removes intra-group rivalry.
7. NO UNIONS
8. EQUALITY ➡️ common canteens, parking etc. for all categories of employees
9. Mutual Trust
10. Generalist rather than specialist workers, through JOB ROTATIONS and constant TRAININGS
11. Integrated Structure i.e. NO FORMAL STRUCTURE

Question 3

Ram is working in a company which follows theory Z. Ram does the following:
1. Giving emphasis on Job enlargement and Job Enrichment
2. Gives job security to the employees which help in higher productivity
3. Gives clear commands to the employees and takes all his decisions individually so that speed becomes fast
4. Promotes working in groups and gives confidence to all the employees

Which of the following is not as per Theory Z?
A. 1 and 3
B. Only 3
C. Only 1
D. 2 and 4

Answer 3

B. Only 3
Theory Z promotes Participative Decision Making and not individual decision making.

Statement 1 is correct.
Theory Z gives emphasis on Job Enlargement and Job Enrichment.