Job Enrichment according to Herzberg

Question 1

What kind of loading is important for Job Enrichment according to Herzberg? Horizontal or Vertical?

Answer 1

Vertical

Question 2

What does Horizontal Job Loading do?

Answer 2

Horizontal job loading reduces personal contribution, rather than giving opportunities for growth.

Question 3

Examples of Horizontal Job Loading

Answer 3

1. Challenging the employee by increasing the amount of production expected.
2. Adding another Meaningless Task to the existing one.
3. Rotating the assignments of several jobs that need to be enriched.
4. Removing the most difficult parts of the assignment.

Question 4

How do you enrich a job?

7 Principles according to Herzberg’s Two Factor theory

Answer 4

Herzberg’s Two Factor theory advises on following below 7 principles when vertically enriching jobs:

Principle -> Motivators Involved

1. Removing some controls while retaining accountability -> Responsibility & Personal Achievement
2. Increasing accountability of individuals for own work -> Responsibility and Recognition
3. Giving a person a complete natural unit of work (module, division, area etc.) -> Responsibility, Recognition, Achievement
4. Granting additional authority to employees in their activity; Job Freedom -> Responsibility, Recognition, Achievement
5. Making periodic reports directly available to workers themselves rather than to supervisors -> Internal Recognition
6. Introducing new and more difficult tasks not previously handled -> Growth and learning
7. Assigning an individual specific or specialized tasks, enabling them to become experts -> Responsibilty, Growth and Advancement

Question 5

1st Job Enrichment Principle according to Herzberg

Answer 5

Principle -> Motivators Involved

1) Removing some controls while retaining accountability -> Responsibility & Personal Achievement

Question 6

2nd Job Enrichment Principle according to Herzberg

Answer 6

Principle -> Motivators Involved

2) Increasing accountability of individuals for own work -> Responsibility and Recognition

Question 7

3rd Job Enrichment Principle according to Herzberg

Answer 7

Principle -> Motivators Involved

3) Giving a person a complete natural unit of work (module, division, area etc.) -> Responsibility, Recognition, Achievement

Question 8

4th Job Enrichment Principle according to Herzberg

Answer 8

Principle -> Motivators Involved

4) Granting additional authority to employees in their activity; Job Freedom -> Responsibility, Recognition, Achievement

Question 9

5th Job Enrichment Principle according to Herzberg

Answer 9

Principle -> Motivators Involved

5) Making periodic reports directly available to workers themselves rather than to supervisors -> Internal Recognition

Question 10

6th Job Enrichment Principle according to Herzberg

Answer 10

Principle -> Motivators Involved

6) Introducing new and more difficult tasks not previously handled -> Growth and learning

Question 11

7th Job Enrichment Principle according to Herzberg

Answer 11

Principle -> Motivators Involved

7) Assigning an individual specific or specialized tasks, enabling them to become experts -> Responsibilty, Growth and Advancement