Maslow's and Alderfer's Motivation Theories Flashcards

1
Q

Maslow’s Need HIERARCHY theory states that

A

Needs are to be fulfilled in Hierarchy (Satisfaction Progression).
LOWER LEVEL Needs need to be fulfilled FIRST before moving higher. ⬆️

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Maslow’s Need HIERARCHY theory

5 Levels of Human Needs:

A

Physio, Safety, Social, Self-Esteem, SeIf-Actualization

1) Physiological 🌱
2) Safety / Security 🦺
3) Social (Belongingness) 🫂
4) Self-Esteem (Ego) ⭐
5) SeIf-Actualization 🪴

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Maslow’s Need HIERARCHY theory

Physiological needs:

A

1) Physiological

SURVIVAL needs like water, food, sleep, warmth, exercise

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Maslow’s Need HIERARCHY theory

Safety / Security needs:

A

2) Safety / Security

Physical safety, Economic security, Freedom from threats etc.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Maslow’s Need HIERARCHY theory

Social (Belongingness) needs:

A

3) Social (Belongingness)

Association, Affiliation, Friendship etc.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Maslow’s Need HIERARCHY theory

Self-Esteem (Ego) needs:

A

4) Self-Esteem

Need for self-respect, self-esteem and Respect & Recognition from others, Status, Prestige

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Maslow’s Need HIERARCHY theory

SeIf-Actualization needs:

A

5) SeIf-Actualization

Self-fulfillment, Growth, Learning, Challenging projects, Opportunities for Innovation & Creativity

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Example of Maslow’s Need Hierarchy theory

A

1) Physiological needs
hungry or thirsty child cannot be motivated for learning in the class.

2) Safety needs
child must feel that the Classroom is fair, orderly & safe place for learning at all the times

3) Social / Belongingness needs
Children who are not accepted in Groups in the Class would not develop well.

4) Self-Esteem needs
Child wants to become the best dancer in the school.

5) Self-Actualization needs
child can realize that he has the potential to become the best scientist or an actor.
Teacher must be able to recognize the abilities of these students & help them achieve their potential.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Categorizations of Maslow’s Need Hierarchy

A
1) BPS - Basic, PsyChological & Self-fulfillment needs
Self-Actualization is the only Self-fulfillment need.
Lower 2 - Social & Self-Esteem are Psychological needs.
Lowest 2 - Physiological & Safety are Basic needs.

2) DG - Deficiency & Growth needs
Self-Actualization is the only Growth need.
Rest 4 are Deficiency needs.

3) ERG - Existence, Relatedness & Growth
Categorization by Alderfer:
Physiological & Safety - Existence
Belongingness - Relatedness
Self-Esteem & Self-Actualization - Growth

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Implications of Maslow’s Need Hierarchy theory

A

Implications at Workplace:

1) Maslow’s hierarchy of needs applied to work situations implies that managers have the responsibility, firstly, to make sure their people’s DEFICIENCY NEEDS are met. Only once the deficiency needs are met, one can go for self-actualization.

2) Secondly, it implies creating a proper climate in which employees can develop their fullest potential. Failures to do so would theoretically increase EMPLOYEE FRUSTRATION and could result in inferior performance, lower job satisfaction, and increased withdrawal from the organization. For example, in this theory job insecurity and the threat of layoffs will block the person from their higher growth needs.

3) A SATISFIED NEED does NOT Motivate a person anymore. Only the Next Higher Order Need motivates him.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

5 Criticisms of Maslow’s Motivation theory

A

Order Only1 Low Wor Spir
1) Wrong ORDER of needs
2) Wrong to assume that ONLY 1 MOTIVE is present AT ANY point of TIME. Some people may be aspiring to fulfill MULTIPLE NEEDS at one point in time.
3) People can also operate on more than 1 need level simultaneously, or may MOVE TO A LOWER LEVEL of needs if their LIFE CIRCUMSTANCES CHANGE. e.g. During RECESSION, when many jobs were cut, suddenly lower order needs became dominant over higher order needs.
4) The Satisfaction Order of needs has PRIMARY APPLICATION to LOWER LEVEL WORKERS in Developing Countries
5) Hierarchy pyramid is not comprehensive. e.g. people are also motivated by SPIRITUAL needs

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Criticism of Maslow’s Motivation theory

Wrong Order of needs:

A

Self-actualization, Self-esteem, Sex

Wrong Order of needs
a) Fulfilment of LOWER order needs may not be necessary for SELF-ACTUALIZATION need for some people e.g. Mahatma Gandhi
b) SELF-ESTEEM need can be more important than Social needs for some people.
c) According to some critics, Placement of SEX should be along with Social needs rather than Physiological needs due to emotional, familial implications of sex.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Criticism of Maslow’s Motivation theory

The Satisfaction Order of needs has Primary Application to
LOWER LEVEL WORKERS:

A

The Satisfaction Order of needs has Primary Application to
LOWER LEVEL WORKERS in Developing Countries
where BASIC NEEDS of workers are NOT Satisfied fully.

It might NOT have MUCH RELEVANCE in DEVELOPED COUNTRIES like USA.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Criticism of Maslow’s Motivation theory

Hierarchy pyramid is not comprehensive:

A

Needs other than those identified by Maslow also motivate people e.g. spiritual needs

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Alderfer’s Hierarchy of Motivational Needs

Condenses needs of Maslow’s theory into which Categories?

A

Condenses 5 Needs of Maslow’s theory into 3 Categories of Needs - ERG

1) Existence
Maslow’s Physiological & Safety needs

2) Relatedness
Maslow’s Social / Belongingness needs

3) Growth
Maslow’s Self-Esteem & Self-Actualization needs

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Alderfer’s Hierarchy of Motivational Needs

7 Important Points

A

3 >1 Conc FR SS DPI

  1. Alderfer’s theory Condenses Maslow’s theory into 3 CATEGORIES of Needs - ERG
  2. MORE THAN 1 Levels of Need can cause motivation at the same time
  3. Hierarchy of needs is based on CONCRETENESS in Alderfer’s theory i.e. Existence needs are the most concrete needs
  4. FRUSTRATED REGRESSION - FR
    If a need remains unsatisfied, the individual becomes frustrated and regresses to satisfying a lower order need better than before.
  5. Satisfaction Strengthening - SS
    An already Satisfied need can MAINTAIN SATISFACTION or Strengthen Lower Level needs iteratively.
  6. Alderfer asserts that the order of needs is DIFFERENT PER INDIVIDUAL.
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

Implication of Alderfer’s theory

A

Alderfer says that there can be MORE THAN 1 NEEDS ACTIVE at a time

Implication:
1. Alderfer’s model implies that Managers must recognise employees’ MULTIPLE SIMULTANEOUS NEEDS.
2. Focusing exclusively on ONE NEED AT A TIME will NOT effectively MOTIVATE the employee.
3. The FRUSTRATION-REGRESSION principle impacts workplace motivation. e.g. If employees are not provided with growth opportunities, they may regress to relatedness needs and socialize more with coworkers.
4. If these conditions are RECOGNIZED EARLY, steps can be taken to SATISFY the FRUSTRATED needs until the employee is able to pursue Growth again.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q
Concept of Satisfaction Progression is given by
A. Alderfer
B. Maslow
C. C K Pralhad
D. NOTA
A

Maslow

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q
As per Alderfer, which of the following is True?

A. More than one need can be active at a time
B. Priority of needs will differ from person to person
C. Higher order needs are desired once Lower order needs are fulfilled
D. Person who is not able to fulfill his higher order needs will try to strengthen the lower level needs in order to gain satisfaction
E. All except C
A

E. All except C

Maslow’s theory:
C. Higher order needs are desired once Lower order needs are fulfilled

Alderfer’s theory:
A. More than one need can be active at a time
B. Priority of needs will differ from person to person
D. Person who is not able to fulfill his higher order needs will try to strengthen the lower level needs in order to gain satisfaction -> Frustrated Regression

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

Already satisfied need can maintain satisfaction or strengthen lower level needs iteratively when it fails to gratify high-level needs.
This is called?

A

Satisfaction-strengthening

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q

Need for respect from others
is which version of Self-esteem - higher or lower?

A

Lower

22
Q

Frustration Regression is related to which theory?

A

Alderfor’s ERG theory

23
Q

Need for self-respect, competency etc. are higher version of Self-Esteem or lower?

A

Higher

24
Q

The Motivation theory in which a person explores, experiences, innovates etc. is known as?

A

Maslow’s Extended Theory of Motivation

1) Physiological Needs
2) Safety & Security
3) Social / Belongingness
4) Self-Esteem Needs
5) Cognitive needs - Knowledge & Understanding
6) Need for Aesthetics
7) Self-Actualization
8) Transcendence

25
Q

In Maslow’s Extended Theory of Motivation,
what are the new additions to the Hierarchy of Needs?

A

New Additions to the Hierarchy of Needs:
5) Cognitive needs - need for Knowledge & Understanding
6) Need for Aesthetics
7) Self-Actualization → old need
8) Transcendence

26
Q

In Maslow’s Extended Theory of Motivation,
which level represents the desire to explore, learn new things?

A

Level 5 → Cognitive needs i.e. need for Knowledge & Understanding

27
Q

In Maslow’s Extended Theory of Motivation,
which level represents the desire for beauty & pleasing surroundings in our life?

A

Level 6 → Need for Aesthetics

28
Q

In Maslow’s Extended Theory of Motivation,
which level represents the desire to move beyond ourselves,
to be motivated by helping others, or becoming wholly driven by factors that do not personally impact them?

A

Level 8 → Transcendence

29
Q

Which of the following needs in Maslow’s theory can be mapped to Hygiene Factors in Herzberg’s theory?

  1. Physiological Needs
  2. Safety Needs
  3. Social Needs

A. 1 and 2
B. 1 and 3
C. 1, 2 and 3
D. 2 and 3
E. None of the above

A

C. 1, 2 and 3

Maslow’s Physiological, Safety, Social Needs ➡️ Herzberg’s Hygiene factors

30
Q

Identify correct statements as per Maslow’s need based motivation theory.

  1. An individual works on all needs simultaneously
  2. Maslow theory takes into account individual choices
  3. Maslow covered almost all types of needs
  4. None of the above
A

None of the above

31
Q

In Maslow’s theory of need hierarchy,
emotional security needs are known as
both deficiency and psychological needs.

True or False?

A

True

32
Q

ERG Theory is which type of theories?

A. Psychological theory

B. Analytical theory

C. Psychoanalytical theory

D. Cognitive theory

E. None of the above

A

A. Psychological/Cognitive theory

Alderfer, through his ERG theory, emphasized on the Psychological aspect of individual need.

33
Q

Which pair among the below theories and their corresponding factors can explain a person’s need for appreciation and recognition in office?

A. Herzberg theory, Hygiene Factors

B. Alderfer theory, Growth

C. McClelland’s theory, Affiliation factor

D. Maslow theory, Social factor

E. Maslow’s theory, Safety needs

A

B. Alderfer theory, Growth

Alderfer’s theory’s growth factor is all about Achivement and Recognition. For achievement and recognition, one needs appreciation.

The Affiliation factor of McClelland’s theory means the need for Social Connectivity.
The Social factor of Maslow’s theory is all about Acceptance in society.

34
Q

Maslow’s 1st Need

A

Physiological need

35
Q

Maslow’s 2nd Need

A

Safety/Security needs

36
Q

Maslow’s 3rd Need

A

Social/Belongingness need

37
Q

Maslow’s 4th Need

A

Self-esteem/Ego need

38
Q

Maslow’s Highest (5th) Need

A

Self Actualisation need

39
Q

Which are Maslow’s Basic needs?

A
  1. Physiological and
  2. Safety needs
40
Q

Which are Maslow’s Psychological needs?

A
  1. Social/Belongingness and
  2. Self-esteem needs
41
Q

Which are Maslow’s Self-fulfillment needs?

A
  1. Self Actualisation need
42
Q

Which are Maslow’s Deficiency needs?

A
  1. Physiological
  2. Safety/Security
  3. Social
  4. Self-esteem
43
Q

Which are Maslow’s Growth needs?

A
  1. Self-Actualisation needs
44
Q

According to which theory, a satisfied need does not motivate a person, only the next higher order need motivates him?

A

Maslow’s Motivation Theory

45
Q

Compare Maslow’s and Alderfer’s theory

A

Basis of Comparison:
1. Hierarchy of needs
2. Motivation cause
3. Frustration element
4. Movement
5. Universality of order
6. Figure

46
Q

Compare Maslow’s and Alderfer’s theory
Basis: Hierarchy of needs

A

Maslow’s theory:
5 different levels of need

Alderfer’s ERG theory:
only 3 levels of need

47
Q

Compare Maslow’s and Alderfer’s theory
Basis: Motivation Cause

A

Maslow’s theory:
At one point of time ONLY ONE level of need can cause motivation.

Alderfer’s ERG theory:
MORE THAN ONE levels of need can cause motivation at the same time.

48
Q

Compare Maslow’s and Alderfer’s theory
Basis: Frustration Element

A

Maslow’s theory:
Individual will REMAIN in the SAME LEVEL OF NEED until achieving Satisfaction.

Alderfer’s ERG theory:
If needs remain unsatisfied, the individual will become FRUSTRATED and regress to LOWER LEVEL NEEDS.

49
Q

Compare Maslow’s and Alderfer’s theory
Basis: Movement

A

Maslow’s theory:
Maslow saw people moving STEADY UP the hierarchy of needs

Alderfer’s ERG theory:
Alderfer saw people moving UP AND DOWN the hierarchy of needs from time to time and from situation to situation.

50
Q

Compare Maslow’s and Alderfer’s theory
Basis: Universality of Order

A

Maslow: Universal, Alderfer: DPI

Maslow’s theory:
Maslow’s need hierarchy asserts that the ORDER of needs IS UNIVERSAL.

Alderfer’s ERG theory:
Alderfer asserts that the ORDER of needs is DIFFERENT PER INDIVIDUAL.

51
Q

Compare Maslow’s and Alderfer’s theory
Basis: Figure

A

Maslow’s theory:
Pyramid of
5. Selfy Actualisation
4. Self-esteem
3. Social
2. Safety
1. Physiological

Alderfer’s ERG theory:
Existence needs 🔄 Relatedness needs 🔁 Growth needs