the importance of change management Flashcards

1
Q

change

A

is the process of implementing approaches that prepares an organisation undergoing a transformation.

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2
Q

leadership in change management

A

the ability to positively influence and motivate employees towards achieving business objectives during transformation
this Reduces the stress, fear and uncertainty among employees during the period of change and they understad the reasons for change.

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3
Q

Strategies that managers can use to demonstrate strong leadership - build a shared vision

A

informing employees of the reasons and the benefits of change, as well as the consequences of not changing.

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4
Q

Strategies that managers can use to demonstrate strong leadership - providing ongoing communication

A

with clear instructions to employees as they move from current to new practices.
the vision for change needs to be clearly communicated.
makes employees feel like they are valued and heard.

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5
Q

Strategies that managers can use to demonstrate strong leadership - providing ongoing support

A

an effective leader will ensure that employees are provided with assistance or services to help them cope with the change,
including employee counselling, training and consultation

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6
Q

accountability

A

leaders need to be held responsible for when the change is not working and when it is

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